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it support engineer jobs in Dubai

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    • Provide remote and onsite technical support across company locations.
    • Provide technical support to employees for hardware, software, networking, and system-…
    • Provide general administration support to the IT function.
    • 5+ years of experience in providing IT Helpdesk support services.
    • Clean up and recycle computers.
    • Maintain and support internal client application systems.
    • This role is suitable for someone looking to progress from desktop support.
    • Provide remote support using secure remote access tools.
    • Manage IT support requests through a ticketing/helpdesk system.
    • (MFA), and Conditional Access policies.
    • Windows 10/11 desktop support.
    • Multi-location user support experience.
    • Desktop support: 3 years (Required).
    • Microsoft 365 user support, including Outlook, Teams…
    • 2–5 years of experience in IT support or a similar role.
    • Coordinate with external vendors for hardware procurement, warranty claims, and technical support.
    • SLA Compliance: Ensure all support tickets are resolved within agreed service level agreement (SLA) timelines.
    • We are looking out for an IT Support Engineer with atleast 3+ years' experience, who can travel and work independently.
    • 2–3 years of IT support experience.
    • Assist senior IT engineers in system upgrades and maintenance tasks.
    • Provide first-line IT support to users via phone, email…
    • Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8).
    • Software installations and troubleshooting of all types of customer…
    • Provide first and second-level technical support for end users.
    • Escalate complex technical issues to senior engineers or vendors when required.
    • Employee onboarding and offboarding support.
    • Prior experience working in corporate IT support, managed IT services, or temporary IT support assignments.
    • The ideal candidate should possess strong troubleshooting skills and hands-on experience in IT infrastructure support, preferably within a construction project…
    • Collect and summarize customers' feedback on product and technology-related issues such as requirements, inquiries, complaints etc., and provide timely, correct…
    • Experience in network security in a support, design, consultancy or operations role.
    • As we expand our product portfolio and global presence, our Delivery…

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Job Post Details

IT Support Engineer - job post

Alleanza Healthcare LLC
4.1 out of 5 stars
Dubai
AED2,104.96 - AED6,859.87 a month

Job details

Pay

  • AED2,104.96 - AED6,859.87 a month

Job type

  • Permanent
  • Full-time

Location

Dubai

Full job description

Key Responsibilities

  • Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, biometric devices, and other IT equipment.
  • Manage and support all company software applications, including HRMS, medical software, ERP systems, Microsoft Office, and other business applications.
  • Configure, administer, and troubleshoot company email accounts, Outlook, Microsoft 365, and related email services.
  • Strong knowledge in Work management and CRM Softwares.
  • Provide technical support to employees for hardware, software, networking, and system-related issues.
  • Manage user accounts, passwords, permissions, and access rights across various systems.
  • Perform installation, upgrades, and maintenance of operating systems and software applications.
  • Monitor system performance and ensure optimal uptime of IT infrastructure.
  • Maintain and troubleshoot LAN, Wi-Fi, internet connectivity, VPN, and network devices.
  • Perform regular data backup, recovery, and disaster recovery procedures.
  • Ensure data security, antivirus protection, endpoint security, and compliance with IT policies.
  • Coordinate with software vendors, internet providers, and third-party IT service providers.
  • Support implementation, maintenance, and upgrades of HRMS and healthcare management systems.
  • Configure and maintain printers, shared drives, cloud storage, and file servers.
  • Maintain IT asset inventory and documentation for all hardware and software licenses.
  • Assist in onboarding and offboarding employees by setting up and disabling user accounts, email IDs, and IT equipment.
  • Diagnose and resolve software compatibility issues and system failures.
  • Provide remote and onsite technical support across company locations.
  • Maintain documentation of IT procedures, configurations, and troubleshooting guides.
  • Recommend and implement improvements to enhance IT infrastructure and operational efficiency.
  • Ensure compliance with cybersecurity best practices and organizational IT standards.
  • Perform any other IT-related duties assigned by management.

Pay: AED2,104.96 - AED6,859.87 per month

Application Question(s):

  • Years of experience working in UAE?
  • In many day you can start to work with us ?

Work Location: In person

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