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it support engineer jobs in Dubai

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    • Provide Level 1, Level 2, and Level 3 technical support to end users.
    • The ideal candidate will be responsible for ensuring the reliability, security, and…
    • View all Desert Face Trading LLC jobs - Dubai jobs - IT Support jobs in Dubai
    • Salary Search: IT Support Engineer salaries in Dubai
    • See popular questions & answers about Desert Face Trading LLC
    • The ideal candidate will have a strong background in IT systems, networks, and troubleshooting, with a passion for delivering high-quality service to clients.
    • Assist in maintaining cybersecurity best practices and support compliance with IT policies.
    • 1–3+ years of experience in IT support, systems administration, or a…
    • Maintain and support internal client application systems.
    • This role is suitable for someone looking to progress from desktop support.
    • Manage and support user accounts, access permissions, and IT-related documentation.
    • Provide training and support for users to enhance their understanding of…
    • Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks.
    • Train employees in using software and hardware, and provide technical support when needed.
    • Install, configure, and support workstation software, hardware,…
    • Provide first and second-level technical support for end users.
    • Escalate complex technical issues to senior engineers or vendors when required.
    • IT technical support and troubleshooting.
    • 2–5 years of experience in IT support, technical support, or system administration.
    • IT troubleshooting and technical support.
    • Ability to prioritize multiple technical support requests.
    • Provide first- and second-level IT technical support to…
    • Install, upgrade, support and troubleshoot Enterprise Applications running windows, Citrix, network applications, printers, computer hardware any other…
    • Willingness to provide both on-site and remote technical support, including weekends or public holidays when operational needs require.
    • The role centers on the support and maintenance of customer products and systems, including their sizing and optimization.
    • 0-2 years of experience.
    • Strong communication, problem-solving, and work ethic required.
    • Exceptional ability to provide technical support and resolve queries.
    • Ability to keep up with technical innovation and trends in IT support.

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Job Post Details

IT Support Engineer - job post

Desert Face Trading LLC
4.0 out of 5 stars
Dubai
AED4,000 - AED5,000 a month

Job details

Pay

  • AED4,000 - AED5,000 a month

Job type

  • Full-time

Location

Dubai

Full job description

We are seeking a skilled IT Specialist to manage, maintain, and support our organization's network infrastructure, servers, firewall security systems, and printing environment. The ideal candidate will be responsible for ensuring the reliability, security, and performance of IT systems while providing technical support to users and implementing best practices for infrastructure management.

Key Responsibilities:
Networking:
  • Install, configure, maintain, and troubleshoot LAN, WAN, Wi-Fi, VPN, and internet connectivity.
  • Monitor network performance and ensure optimal uptime and reliability.
Server Administration:
  • Install, configure, and maintain Windows and/or Linux servers.
  • Manage Active Directory, DNS, DHCP, Group Policy, and file-sharing services.
Firewall & Security Management:
  • Configure, maintain, and monitor firewall systems and security appliances.
  • Implement network security policies, access controls, and VPN solutions.
  • Monitor security alerts, logs, and potential threats.
Printer & Peripheral Support:
  • Install, configure, and maintain network and local printers.
  • Troubleshoot printer hardware, software, connectivity, and print queue issues.
Technical Support:
  • Provide Level 1, Level 2, and Level 3 technical support to end users.
  • Troubleshoot hardware, software, network, and connectivity issues.

Skills & Competencies:
  • Strong analytical and troubleshooting skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently and manage multiple priorities.
  • Strong documentation and organizational skills.
  • Attention to detail and commitment to security best practices.
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