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Job Post Details

Data Entry Operator
NMC Healthcare
·
3.7
Dubai
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Dubai

Full job description

DUTIES AND RESPONSIBILITIES

  • Registration of patients in the HIS and ensuring accuracy is maintained.

    • Attending to the patients and guiding them with their enquiries

    • Maintaining good telephone and email etiquette

    • Coordinating with the supervisors regarding the patient flow management

    • Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.

    • Ensuring that the waiting time is reduced and assisting in improving the same

    • Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification

    • Being up to date with the new tie ups and the billing requirements

    • Assisting with related data entry tasks in the other departments

    • Assisting with any additional task assigned by the HOD as per the operational requirement


DUTIES AND RESPONSIBILITIES

  • Registration of patients in the HIS and ensuring accuracy is maintained.

    • Attending to the patients and guiding them with their enquiries

    • Maintaining good telephone and email etiquette

    • Coordinating with the supervisors regarding the patient flow management

    • Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.

    • Ensuring that the waiting time is reduced and assisting in improving the same

    • Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification

    • Being up to date with the new tie ups and the billing requirements

    • Assisting with related data entry tasks in the other departments

    • Assisting with any additional task assigned by the HOD as per the operational requirement


  • QUALIFICATION, LICENSURE, EDUCATION, EXPERIENCE, SPECIAL SKILLS:-

4.1 Preferably a college graduate in any discipline.

4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system.

4.3 Proficient technology application skills; Basic MS Office (Word, Excel, & PowerPoint) MS Outlook & Internet explorer skills.

4.4 Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior telephone etiquette

4.5 Patient focused; service oriented; patient & understanding.

4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure

  • Ability to work independently with minimal supervision.

    • Reliable, punctual, dependable, and responsive.

    • Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.

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