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Receptionist (Male Arabic Speaker) - job post

BG Global Spa LLC
Dubai

Job details

Job type

  • Full-time

Location

Dubai

Full job description

We are looking for a professional, well-presented, and customer-focused Male Receptionist (Arabic Speaker) to join our luxury wellness destination in Dubai.

The ideal candidate will have previous experience in a luxury hotel, premium spa, wellness club, or high-end hospitality environment in the UAE and be passionate about delivering exceptional guest experiences.

Key Responsibilities

  • Welcome and assist guests in a warm, professional, and courteous manner.
  • Manage guest check-ins, reservations, appointments, and inquiries efficiently.
  • Handle incoming calls, and emails inquiries in a timely and professional manner.
  • Provide accurate information about the facility, memberships, treatments, wellness experiences, and other services.
  • Coordinate closely with the Guest Experience, Spa, Banya, and Food & Beverage teams to ensure a seamless guest journey.
  • Process payments, maintain accurate guest records, and operate the booking/POS system.
  • Resolve guest concerns professionally and escalate issues when necessary.
  • Maintain the reception and lobby area to the highest luxury hospitality standards.
  • Support day-to-day front office and administrative operations.

Requirements

  • Fluent in Arabic and English (spoken and written); additional languages, particularly Russian, are an advantage.
  • Minimum 4 years of experience as a Receptionist or Front Office professional in a luxury hotel, premium spa, wellness club, or upscale hospitality brand within the UAE.
  • Outstanding communication, interpersonal, and customer service skills.
  • Well-groomed with a professional appearance and positive attitude.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Experience using hotel, spa, or hospitality booking/POS systems is preferred.
  • Proficient in Microsoft Office applications.
  • Must be currently based in Dubai, UAE and available for a face-to-face interview.

If you meet the above qualifications and would like to be part of an exciting luxury hospitality concept, we'd love to hear from you.

Only candidates currently based in Dubai will be considered. Only shortlisted candidates will be contacted.

Experience:

  • UAE Luxury, Premium or Wellness: 3 years (Required)
  • UAE Receptionist: 4 years (Required)

Location:

  • Dubai (Required)

Work Location: In person

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