Debt Collection Officer

· Collect outstanding debts from clients and achieve collection target set

· Keep track of assigned accounts to identify outstanding debts

· Plan course of action to recover outstanding payments

· Locate and contact debtors to inquire of their payment status

· Negotiate payoff deadlines or payment plans

· Handle questions or complaints

· Investigate and resolve discrepancies

· Create trust relationships with debtors when possible, to avoid future issues

· Update account status and database regularly

· Alert superiors of debtors unwilling or unable to pay when necessary

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person