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E-Commerce Operation Specialist - job post

MINISO - UAE
1,064 reviews
Dubai
AED4,000 - AED8,000 a month

Job details

Here’s how the job details align with your profile.

Pay

  • AED4,000 - AED8,000 a month

Job type

  • Full-time

Location

Dubai

Full job description

Job responsibilities:

1.Build E-commerce platform.

Including but not limited to locally operated platforms, Chinese-rooted platforms. Build the operation system. According to the company's business strategic planning, operation strategy and products operated, create performance and complete the set target.

2.Store Management

All-round control of online store operations. Keyword optimization, inventory, price, translation, picture correction. Timely replacement and optimization of low inventory items. Pay attention to the status of the platform operation, timely feedback and timely solution to various system problems, in order to prevent losses to customers and the company.

3.Activity planning.

After the completion of online platform construction. Integrate internal resources, cooperate with the platform operator, and carry out activities that are conducive to online promotion and sales. Be able to independently organize meetings and obtain further directions for timely implementation.

4. Data analysis.

Analyze data on customer segmentation, repurchase rate, membership, order volume and transaction value. Provide feedback reports on a weekly and monthly basis and provide effective solutions to the issues raised, actively seeking help until the issues are resolved.

5.Relationship Maintenance .

Maintain good relationship with partner platforms. For complaints, logistics, promotions and other issues of the docking, in line with the maintenance of the company's interests, based on the basis of active cooperation with the partners to carry out the resolution....

6.Communication and implementation

Maintain communication and cooperation with superiors and other departments, and constantly make suggestions for improvement of the company's development and management. Must recognize and support the company's development strategy and maintain high execution, attention and responsibility for the work.

Job Requirements

At least two years’ of ecommerce industry experience, a FMCG retail practitioner will be a plus;

Familiar with local public E-commerce platform, or Live platform operation, such as the operation of Ins, tiktok, Noon,Amazon or company-wise self-built e-commerce platform;

Can effectively avoid being complained, avoid the appearance of negative information about the company or products;

Can be independently responsible for e-commerce pre-sale and after-sale management to guarantee the normal operation of the store after the launch;

Excellent learning ability and replication ability, learn the advantages from the market or competitors and quickly replicate;

Logistics management. Includes the process of shipping and returning goods, as well as the preferred options for time and cost control;

Proficient in the use of office software, especially excel ,PPT for data analysis or reporting

Fluent in English, Arabic language skill will be a plus.

Job Type: Full-time

Salary: AED4,000.00 - AED8,000.00 per month

Experience:

  • Ecommerce: 3 years (Required)
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