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    • Previous experience in a front desk, receptionist or customer service role.
    • We're looking for a friendly, organised and professional Front Desk Receptionist…
    • View all Align Health jobs - Abu Dhabi jobs
    • Salary Search: Front Desk Receptionist salaries in Abu Dhabi
    • Assist patients to complete all necessary forms and documentation including medical insurance.
    • Welcome & greet patients & ask query of the patient as per set…
    • Manage front desk activities and ensure a positive customer experience.
    • Previous experience as a receptionist, front desk executive, or customer service role (…
    • Assist the dental/medical team with daily administrative tasks.
    • Good communication and interpersonal skills.
    • Previous reception or customer service experience…
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    • Work closely with the front desk, billing team, and clinical staff to ensure accurate documentation and billing.
    • Participate in the Hospital training programs.
    • Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
    • Requirements: 5–7+ years of proven experience in medical clinics in Dubai Experience working in high-end or reputable healthcare facilities is highly…
    • Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
    • Responsible for reviewing clinical documentation and assigning standardized medical codes to diagnoses, procedures, and treatments for billing, insurance claims…
    • Healthcare or medical center experience is preferred.
    • Previous experience in reception, call center, or customer service.
    • Good communication skills in English.
    • ✅ Manage front desk operations and ensure a warm, professional experience for clients and visitors.
    • ✅ Coordinate and organize internal events, employee…
    • Ensure patient medical file available before and during consultation.
    • Assist in patient assessment by gathering clinical history and observations.
    • A candidate with experience of front desk in the healthcare sector, preferably in a medical clinic.
    • At least has 2 years of experience in a receptionist/front…
    • In this role, you'll be the first point of contact for patients, assisting with scheduling, inquiries, insurance questions, and ensuring a smooth and positive…
    • The role requires excellent communication skills attention to detail and knowledge of medical office operations.

Job Post Details

Front Desk Receptionist
Align Health
·
3.0
Abu Dhabi
Full-time
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Job details

Pay information not provided
Full-time
Abu Dhabi

Full job description

Front Desk Receptionist – Align Health | Abu Dhabi

We're looking for a friendly, organised and professional Front Desk Receptionist to join the Align Health team.

As the first point of contact for our patients, you'll play a key role in delivering an exceptional patient experience while ensuring the smooth day-to-day running of the clinic.

What you'll do:

  • Welcome patients and visitors with a warm, professional attitude.
  • Manage appointments, bookings and cancellations.
  • Answer phone calls, emails and WhatsApp enquiries.
  • Process payments and maintain accurate patient records.
  • Support clinicians with daily administrative tasks.
  • Coordinate with the wider team to ensure a seamless patient journey.
  • Maintain a clean, organised and welcoming reception area.

What we're looking for:

  • Previous experience in a front desk, receptionist or customer service role.
  • Excellent communication skills in English (Arabic is an advantage).
  • Professional appearance and positive attitude.
  • Strong organisational and multitasking skills.
  • Comfortable using computers and learning new systems.
  • Ability to remain calm and professional in a fast-paced environment.
  • Available to work evenings and weekends on a rota.

Work Location: In person

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