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Job Post Details

Front Desk Receptionist/Sales (medical clinic exprience only accepted) - job post

inject polyclinic
Dubai

Job details

Job type

  • Full-time

Location

Dubai

Full job description

Job Title: Front Desk Receptionist & Sales Coordinator
Location: Dubai, UAE
Employment Type: Full-time

About Us:
We are a leading aesthetic clinic in Dubai, offering advanced skin, beauty, and wellness treatments. We are seeking a dynamic, customer-focused individual who can combine front desk reception duties with proactive sales and lead management to help grow our client base.

Key Responsibilities:

  • Welcome clients warmly, manage check-ins/check-outs, and ensure a professional front desk experience.
  • Handle incoming calls, WhatsApp messages, emails, and online enquiries promptly and professionally.
  • Manage leads from all sources, ensuring timely follow-up to convert enquiries into bookings.
  • Maintain accurate appointment schedules and manage bookings using the clinic’s CRM system.
  • Provide information on treatments, promotions, and packages to encourage bookings.
  • Upsell services and products to meet individual and clinic sales targets.
  • Build strong relationships with clients to ensure repeat business and referrals.
  • Handle payments, invoices, and basic administrative tasks.
  • Coordinate with the marketing team for lead campaigns and promotions.
  • Ensure the reception area is always clean, organised, and welcoming.

Requirements:

  • Previous experience in a front desk, receptionist, or customer service role (experience in aesthetics, hospitality, or luxury service is an advantage).
  • Proven sales or upselling skills with a track record of meeting targets.
  • Strong communication skills in English; Arabic is a plus.
  • Professional appearance and friendly, confident personality.
  • Ability to work under pressure and handle multiple tasks at once.
  • Proficient in MS Office and familiar with CRM systems.

Benefits:

  • Competitive salary + sales commission.
  • Training in aesthetics and clinic services.
  • Annual leave & UAE labour law benefits.
  • Opportunity to work in a high-end clinic environment.

Job Type: Full-time

Experience:

  • aesthetic clinic: 2 years (Required)
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