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visa sponsorship,security guard jobs in Dubai

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Job Post Details

Visa Officer - Arabic Speaking - job post

VFS Global
3.5 out of 5
Dubai
AED3,000 a month

Job details

Here’s how the job details align with your profile.

Pay

  • AED3,000 a month

Job type

  • Temporary
  • Contract

Location

Dubai

Full job description

We are seeking highly motivated Customer Service and Operations Officers to join our team. In the role, your primary responsibility will be to provide exceptional service to visa applicants and other visitors.

Job Location: Dubai & Sharjah (6 months contract)

Only candidates with valid residency visa (family sponsorship/ student/ employment with NOC) will be considered.

Key Responsibilities:

  • Customer Service: Interact with visa applicants and other visitors in a friendly and professional manner, ensuring a positive customer experience throughout their visit.
  • Information and Assistance: Provide accurate and up-to-date information on visa application procedures, requirements, and related services. Assist applicants in filling out application forms and guide them through the process.
  • Document Verification: Review and verify visa application documents for completeness and accuracy, ensuring all necessary supporting materials are included.
  • Appointment Schedules : Manage appointment schedules and ensure timely processing of visa applications. Assist in the coordination of visa process other related services.
  • Issue Resolution : Address customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction.
  • Data Entry : Accurately input applicant information into our systems, maintaining a high level of data integrity.
  • Administrative Support : Provide general administrative support to the Visa Application Centre operations, including record-keeping, handling phone inquiries, and managing customer queues.

Qualifications:

  • High school diploma or equivalent. A bachelor's degree is a plus.
  • Excellent communication and interpersonal skills.
  • Customer service-oriented with a strong dedication to customer satisfaction.
  • Proficiency in using computer applications and office equipment.
  • Ability to handle a high volume of customers while maintaining composure and professionalism.
  • Detail-oriented and organized with good time management skills.
  • Experience: 0 – 12 months of experience preferably in Travel and Tourism or Service industry.

Knowledge & Key Skills:

  • Basic Knowledge of Computer skills
  • Proficiency in MS office & good typing speed
  • Adaptability and presence of mind to handle customer queries and complaints\
  • Knowledge of local language
  • Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness

Behavioral Competencies and Functional Competencies

  • Entrepreneurship
  • Operation Management
  • Quality & Service Orientation
  • Project Management
  • Teamwork & Collaboration
  • B2C Sales
  • Diversity Sensitivity
  • Client (mission) Management
  • Personal & Professional Development

If you are passionate about delivering outstanding customer service and making a positive impact on visa applicants, we invite you to join our team. Apply today and be a part of a dynamic and diverse workplace dedicated to facilitating smooth visa application processes.

ONLY CANDIDATES ON OWN/SPONSORED VISA'S ARE REQUESTED TO APPLY

Job Types: Temporary, Contract
Contract length: 6 months

Pay: From AED3,000.00 per month

Application Question(s):

  • Do you require visa sponsorship ?

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Arabic (Preferred)

License/Certification:

  • Driving License (Preferred)
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