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Operations Coordinator - Dubai Mall - job post

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To have a career with Tiffany & Co. makes you a special part of the story of an iconic brand that has evolved over 183 extraordinary years.

Our Dubai Mall boutique is looking for passionate and customer focused Operations Coordinator to join the team.
As our new Operations Coordinator, you will perform all aspects of client services within the boutique that relate to client repairs, servicing orders and client correspondence. You will support client requirements with your product knowledge, proactive follow up, and ensure each client receives a personalised Tiffany experience.


For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honor those dreams with grace and artful understanding.

  • Ensure all repairs and service (engraving, etching, embossing) orders are entered, monitored and completed.
  • Provide the highest standard of client follow-up to support the development of client relationships.
  • Meet and consult with appointment clients and walk-in clients.
  • Ensure all client enquiries via phone, post and email are responded to.
  • Fulfill any client order requests, including the transaction process and shipping.
  • In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognises growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts.

To be the next Operations Coordinator to join our Dubai Mall team, you will have:

  • A minimum of 2 years experience in a similar role within a luxury retail or client-focused environment.
  • Excellent communications skills – both verbal and written.
  • Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues.
  • Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays.

Company: Tiffany & Co
Country / Region: United Arab Emirates
City: Dubai
Business group: Watches & Jewellery
Contract type: Permanent Job
Experience required: Minimum 3 years


LVMH offers a unique ecosystem where you can guide your own career, accomplish your goals and achieve your aspirations.

When you join LVMH, you are connected to one of the most creative, diverse and vibrant communities in the world. You become part of an empowering ecosystem of more than 196,000 people across 81 countries, encompassing 190 nationalities.

Working at LVMH means being part of the world leader in luxury, present in all the major categories of the luxury industry: Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry and Selective Retailing.

Our business model is anchored in meticulous control at every link in the value chain, from sourcing of raw materials to our own retail networks, offering a vast range of professions around the world.

Working at LVMH is an opportunity to express your potential at one of our Group’s 75 Maisons, each with its own distinctive identity and culture. LVMH is committed to preserving each Maison’s singular excellence while supporting their development.

Working at LVMH means sharing the core values articulated by Bernard Arnault that constitute the pillars of our performance and our long-term success: be creative and innovative, deliver excellence, cultivate an entrepreneurial spirit, and be committed to positive impact.

Working at LVMH allows you to contribute to a group that plays a major role in the economy, a group whose stature dictates being exemplary in meeting our social and environmental responsibilities. The people of LVMH and its Maisons are united around shared commitments.

Diversity drives creativity and is one of our essential values. To further build an inclusive culture, we have made diversity, equity and inclusion key pillars of our business.

The LVMH Diversity and Inclusion policy is underpinned by a Group roadmap including the LVMH Code of Conduct, the Supplier Code of Conduct and the Recruitment Code of Conduct, which define our commitment in this area and stress the essential need to fight any form of discrimination, be it related to gender, religion, ethnicity, sexual orientation, or any other dimension of diversity.

We categorically prohibit any discrimination regarding recruiting, compensation, work hours and break times, vacation leave, eligibility for maternity leave, job security, assignment of positions, performance appraisal, training, career advancement and workplace health and safety.

Together, with our teams and our talents, we pursue this quest for excellence inherent in our model.

LVMH seeks exceptional people who are at the same time creative and pragmatic, people with an entrepreneurial mindset who are open to the world and have a strong affinity with high-quality products. Excellence in execution and a sharp focus on the customer are equally essential assets for positions at LVMH.

We recruit talented people able to adopt a two-fold mindset, ready to engage with the long-term vision of our Maisons while at the same time showing the swift responsiveness and agility of an entrepreneur. Striving for excellence and looking to the future while respecting the DNA of our Maisons will enable you to thrive and succeed in the demanding environment of the LVMH Group.


At LVMH, we have always been committed to supporting and empowering the next generations. With the goal of fueling the pipeline of the next generation of leaders of the Group and our Maisons, the LVMH graduate programs are designed specifically to serve as a launching pad for fresh graduates and professionals in the early stages of their careers.

Through our graduate schemes, we aim to empower you with a strategic and tailor-made development path to launch your career. Over the course of each program, you are enabled to fully immerse in our rich and diverse ecosystem through multi-position rotations, across several prestigious luxury Maisons and at Group-level, benefit from senior leader mentorship and endless opportunities to expand your professional network and unlock your full potential.


With multiple programs implemented across our Maisons and Divisions around the world, we are committed to empowering you with the tools and resources you need to exceed your potential. We believe that the unique personalities and skills of LVMH’s talents are what fuel the very heart of the Group’s excellence, entrepreneurship, and innovation. Because of this, each of our programs is designed to help you grow your leadership skills and functional expertise while making an impact on the organisation. Our ambition is to give you what it takes to become the next generation of LVMH leaders.

JOB REF: 46149

Dubai Mall

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