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Job Post Details

Java / React JS support executive - job post

Interactive digits Marketing Management
Dubai
AED2,800 - AED4,000 a month

Job details

Here’s how the job details align with your profile.

Pay

  • AED2,800 - AED4,000 a month

Job type

  • Full-time

Location

Dubai

Full job description

Java Technical Support

Research and identify solutions to software and hardware issues

Diagnose and troubleshoot technical issues, including account setup and network configuration

Ask customers targeted questions to quickly understand the root of the problem

Track computer system issues through to resolution, within agreed time limits

Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

Provide prompt and accurate feedback to customers

Refer to internal database or external resources to provide accurate tech solutions

Ensure all issues are properly logged

Prioritize and manage several open issues at one time

Follow up with clients to ensure their IT systems are fully functional after troubleshooting

Prepare accurate and timely reports

Document technical knowledge in the form of notes and manuals

Maintain jovial relationships with clients

React JS technical support

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

Thorough understanding of React.js and its core principles

Experience with popular React.js workflows (such as Flux or Redux)

Preferred to have experience in Javascript, CSS, HTML, and Photoshop (any wireframing tool)

Experience with data structure libraries (e.g., Immutable.js)

Knowledge of isomorphic React is a plus

Familiarity with RESTful APIs

Knowledge of modern authorization mechanisms, such as JSON Web Token

Familiarity with modern front-end build pipelines and tools

Ability to understand business requirements and translate them into technical requirements

A knack for benchmarking and optimization

Familiarity with code versioning tools {{such as Git, SVN, and Mercurial}

Job Type: Full-time

Pay: AED2,800.00 - AED4,000.00 per month

Application Question(s):

  • Are you ready to join immediately

Experience:

  • Java or ReactJS: 1 year (Required)

Application Deadline: 30/04/2024

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