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Operations Manager - job post

HAVEN BEAUTY LOUNGE SPA FOR LADIES L.L.C.
Abu Dhabi

Job details

Here’s how the job details align with your profile.

Job type

  • Full-time

Location

Abu Dhabi

Full job description

Job Description:

As the Operations Manager at Haven Beauty Salon, you will play a crucial role in overseeing the day-to-day activities and ensuring the smooth operation of the salon. Your responsibilities will encompass a broad range of tasks aimed at optimizing efficiency, maintaining high-quality standards, and enhancing the overall customer experience.

Responsibilities:

  • Team Leadership:

Provide leadership and guidance to salon staff, fostering a positive and collaborative work environment.

Conduct regular team meetings to communicate objectives, policies, and performance expectations.

  • Operational Efficiency:

Streamline salon operations to maximize productivity and minimize downtime.

Implement and monitor standard operating procedures (SOPs) to ensure consistency in service delivery.

  • Customer Service:

Uphold and enhance customer satisfaction by maintaining high service standards and addressing customer concerns promptly.

Collaborate with staff to create an inviting and customer-centric atmosphere.

  • Inventory Management:

Oversee inventory levels of beauty products and salon supplies.

Establish and maintain relationships with suppliers to ensure timely and cost-effective procurement.

  • Financial Management:

Monitor and manage budgetary constraints to optimize salon profitability.

Analyze financial reports and implement strategies to achieve revenue targets.

  • Training and Development:

Identify training needs and coordinate staff development programs.

Ensure that all team members are well-versed in the latest beauty trends, techniques, and products.

  • Quality Assurance:

Implement quality control measures to uphold high standards of service and cleanliness.

Conduct regular audits to assess and improve overall salon operations.

  • Health and Safety Compliance:

Ensure compliance with health and safety regulations, including cleanliness and sanitation standards.

Implement and monitor safety protocols to create a secure environment for both staff and customers.

Qualifications:

  • 3+ years of experience in a similar role
  • Proven experience in a managerial role within the beauty or hospitality industry.
  • Strong organizational and leadership skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of beauty industry trends and products.
  • If you are passionate about the beauty industry, possess strong leadership skills, and are dedicated to delivering exceptional customer experiences, we invite you to join our team at Haven Beauty Salon. Apply now and be part of a dynamic and thriving salon dedicated to enhancing the beauty and well-being of our valued clients.

Job Type: Full-time

Experience:

  • Operations Manager: 5 years (Required)

Ability to Commute:

  • Abu Dhabi (Required)

Ability to Relocate:

  • Abu Dhabi: Relocate before starting work (Required)
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