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customer service representative jobs in Abu Dhabi

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Job Post Details

Customer Service Representative - job post

Sitters Child Care Services
Abu Dhabi
AED2,500 - AED4,000 a month

Job details

Here’s how the job details align with your profile.

Pay

  • AED2,500 - AED4,000 a month

Job type

  • Full-time

Location

Abu Dhabi

Full job description

Description:

 Manage large amounts of incoming phone calls

 Generate sales leads

 Identify and assess customers’ needs to achieve satisfaction

 Build sustainable relationships and trust with customer accounts through open and

interactive communication

 Provide accurate, valid and complete information by using the right methods/tools

 Meet personal/customer service team sales targets and call handling quotas

 Handle customer complaints, provide appropriate solutions and alternatives within the time

limits; follow up to ensure resolution

 Keep records of customer interactions, process customer accounts and file documents

 Follow communication procedures, guidelines and policies

Requirements and skills

 Proven customer support experience or experience as a Client Service Representative

 Track record of over-achieving quota

 Strong phone contact handling skills and active listening

 Familiarity with CRM systems and practices

 Customer orientation and ability to adapt/respond to different types of characters

 Excellent communication and presentation skills

 Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Salary: AED2,500.00 - AED4,000.00 per month

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