football jobs

About the Role

We are a modern Padel & Football facility in Media City Dubai looking for an energetic, customer-focused, and proactive individual to join our team as Reception / Business Development Executive.

This dual role combines professional front-of-house service with a strong focus on business development through creating and filling open matches, particularly during off-peak hours, to maximise court utilisation and create a vibrant playing community.

Key Responsibilities

Reception & Front Desk

• Welcome and assist members, guests, and visitors in a friendly and professional manner
• Manage court bookings, memberships, and open match registrations (online and in-person)
• Handle phone calls, emails, WhatsApp, and walk-in enquiries efficiently
• Process payments, issue invoices, and maintain accurate records
• Keep the reception area and entrance clean, organised, and welcoming
• Coordinate with coaches and staff for smooth daily operations

Business Development – Open Matches Focus

• Actively create, promote, and fill open matches (Padel & Football), with special emphasis on off-peak hours
• Use WhatsApp groups, social media, and member databases to organise and fill matches quickly
• Build a strong community of regular players by matching skill levels and encouraging participation
• Proactively contact members and previous players to boost attendance during quieter periods
• Monitor court occupancy and identify opportunities to increase utilisation through open matches
• Support membership sales and packages by converting open match players into regular members
• Track open match performance and contribute ideas to improve participation rates

Requirements

• Previous 3 years minimum experience in reception, customer service, sales, or community/sports coordination (sports/fitness industry preferred)
• Excellent communication and interpersonal skills in English
• Outgoing, proactive personality with the ability to engage people and fill matches
• Comfortable using WhatsApp, social media, and basic booking/CRM systems (Playtomic)
• Strong organisational skills and ability to multitask in a fast-paced environment
• Professional appearance and positive, energetic attitude
• Flexible to work shifts, including evenings and weekends
• Valid UAE residence visa preferred

What We Offer

• Competitive salary + performance incentives linked to open match fill rates and court utilization
• Visa sponsorship if required
• Dynamic and social sports environment
• Health Insurance + Return Airline ticket home (Every 24 Month)
• Opportunity to grow with a developing facility
• Staff discounts on courts and programmes

How to Apply

Please submit your CV and a short cover letter explaining your experience in customer service and how you would approach filling open matches, especially during off-peak hours.

We are looking for someone who enjoys connecting people through sport and thrives on creating a lively atmosphere on and off the courts.

Pay: AED3,000.00 - AED5,000.00 per month

Work Location: In person