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Job Post Details

Clinic Operations Manager
Aesthetic Clinic
·
5.0
Dubai
AED1 - AED2 a month
Full-time
Apply now

Job details

AED1 - AED2 a month
Full-time
Dubai

Full job description

Job title: Clinic Operations Manager

Location: Dubai, UAE · Type: Full-time

About us

We are a premium aesthetic and wellness clinic in Dubai, offering aesthetics, dermatology, surgery and longevity services with a high-touch patient experience.

The role

We are looking for an Operations Manager to run day-to-day clinic operations, lead the non-medical team and make sure every patient visit runs smoothly, safely and profitably.

Responsibilities

  • Oversee daily clinic operations: scheduling, front desk, call centre, patient flow and service quality
  • Lead, hire and train reception, patient coordinators and support staff
  • Manage doctor and nurse rosters to maximise utilisation and room capacity
  • Ensure full compliance with DHA licensing, inspections, policies and patient-safety standards
  • Manage inventory, procurement, suppliers and equipment maintenance
  • Track KPIs (bookings, conversion, revenue, patient satisfaction, no-shows) and report to management
  • Work with marketing and sales on campaigns, packages and patient retention
  • Handle patient complaints and drive continuous improvement

Requirements

  • Bachelor's degree in Healthcare Management, Business Administration or a related field
  • Minimum 5 years' experience in clinic or healthcare operations in the UAE, with at least 2 years in a management role
  • Strong knowledge of DHA regulations and healthcare compliance
  • Experience with clinic management systems (EMR, booking and CRM)
  • Proven people leadership and problem-solving skills
  • Fluent English; Arabic preferred

What we offer

  • Competitive salary plus performance bonus
  • A key leadership role in a growing clinic
  • Complimentary clinic treatments
  • Visa, medical insurance and annual leave

Pay: AED1.00 - AED2.00 per month

Work Location: In person

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