customer service jobs in UAE
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- MCCOIN VIRTUAL ASSETS L.L.CRemote
- 1–3 years in customer support (Fintech/Crypto preferred).
- This role requires individuals who can operate with speed, precision, and sound judgment in a high-…
- Acacia FlowersSharjah
- Customer service: 1 year in UAE.
- Flower Shop in Sharjah specifically in Al Khan area is looking for full time Customer Service Arabic and English speaking and…
- View all Acacia Flowers jobs - Sharjah jobs - Customer Service Representative jobs in Sharjah
- Salary Search: Customer Service salaries in Sharjah
- Al Sharqi Transports Company LLCAjman
- Customer service/ pricing in shipping: 2 years (Required).
- Collaborate with operations, customer service, and sales teams for timely follow-up and resolution.
- MyDoctor Healthcare LLCDubai
- Follow up with customers regarding appointments, feedback, and service updates.
- The ideal candidate will be responsible for handling customer inquiries,…
- Pinoy Tourism LLCDubai
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to ensure customer satisfaction.
- View all Pinoy Tourism LLC jobs - Dubai jobs
- Salary Search: Customer Service Representative salaries in Dubai
- Pinoy Tourism LLCDubai
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to ensure customer satisfaction.
- View all Pinoy Tourism LLC jobs - Dubai jobs
- Salary Search: Customer Service Representative salaries in Dubai
View similar jobs with this employerAmphenol Energy TechnolgiesAjman- Support continuous improvement initiatives related to customer service processes and order management.
- Minimum 3–5 years of experience in customer service,…
- View all Amphenol Energy Technolgies jobs - Ajman jobs
- Salary Search: Customer Service Representative salaries in Ajman
- Laundry Hub LLCDubai
- Promote relevant additional products or services to enhance customer.
- Maintain a maximum 24-hour resolution time for all customer service issues on.
- View all Laundry Hub LLC jobs - Dubai jobs
- Salary Search: Customer Service Representative salaries in Dubai
- The Emirates GroupDubai
- Excellent interpersonal and customer service skills.
- Strong performance in this role can also unlock opportunities for career progression and internal moves…
- View all The Emirates Group jobs - Dubai jobs - Customer Service Representative jobs in Dubai
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- See popular questions & answers about The Emirates Group
View similar jobs with this employerFirst Abu Dhabi BankAbu Dhabi- Attract new customers to branch through personal relations and existing customer referrals.
- NPS: - Ensure assigned NPS target is achieved by representing FAB…
- Grand Compass LLCAbu Dhabi
- Maintain proper documentation of all customer interactions.
- Resolve customer complaints effectively and escalate when necessary.
- Graviton InteriorsDubai
- Must have customer service experience.
- Achieve quality standards and goals while maintaining the highest level of customer service.
- MyDoctor Healthcare LLCDubai
- Follow up with customers regarding appointments, feedback, and service updates.
- The ideal candidate will be responsible for handling customer inquiries,…
- View all MyDoctor Healthcare LLC jobs - Dubai jobs - Customer Care Specialist jobs in Dubai
- Salary Search: Customer Care Executive salaries in Dubai
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- Jellyfish EnergyDubai
- Always maintain a high standard of customer service.
- Previous customer service and/or administrative experience preferred.
- Excellent spoken and written English.
- IIQAFDubai
- Resolve customer complaints and service issues efficiently.
- Maintain CRM systems and customer service documentation.
- Professional and customer-focused attitude.
- View all IIQAF jobs - Dubai jobs - Customer Service Representative jobs in Dubai
- Salary Search: Customer Service Agent salaries in Dubai
- Bird CafeSharjah
- Provide excellent customer service and handle customer inquiries professionally.
- Strong customer service and communication skills.
Job Post Details
Job details
Pay
- From AED5,000 a month
Job type
- Full-time
Location
Remote
Full job description
Job Summary:
Customer Service at McCoin is a core operational and risk control function. This role requires individuals who can operate with speed, precision, and sound judgment in a high-stakes environment where customer experience, financial transactions, and regulatory expectations intersect.
Key Responsibilities
- Handle Customer inquiries via chat, email, and ticketing systems
- Deliver clear, structured, and solution-oriented response
- Support onboarding, KYC, Deposits, withdrawals and transactions
- Identify and escalate risk, fraud, and compliance issues
- Maintain SLA targets and prioritize effectively
Required Qualifications
Qualifications
- Bachelor’s degree preferred
- 1–3 years in customer support (Fintech/Crypto preferred)
- Experience in high-volume environments
Skills & Tools
- Strong communication skills (English required, Arabic is a plus)
- Ability to multitask in high-volume environments
- Problem-solving mindset
- Basic understanding of crypto and KYC
- Experience with CRM tools
Soft Skills
- Clear and structured communication
- Strong problem-solving and logical thinking
- Calm under pressure
- High attention to detail
- Sound judgment and ownership
Pay: From AED5,000.00 per month
Work Location: Remote
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