commerce jobs

About Us:

Established in 1989 in Dubai, we are a well-established and growing enterprise expanding our multi-channel online presence. We are looking for an experienced, detail-oriented, and highly organized E-commerce Operations Executive to take full end-to-end ownership, management, and leadership of our entire e-commerce sector—including our online storefronts on major marketplaces (Amazon & Noon) as well as our proprietary e-commerce website.

Key Responsibilities:

• Multi-Channel Store Management: Handle end-to-end operations on Amazon, Noon, and our own website, including product listings, pricing updates, and inventory tracking to prevent stockouts.
• Order Fulfilment & Logistics: Monitor the complete order lifecycle from purchase to delivery, coordinating closely with shipping partners and marketplace fulfilment networks (e.g., FBA).
• Customer Service & Account Health: Manage customer inquiries, resolve complaints, handle returns/replacements seamlessly, and maintain high seller ratings across all platforms.
• User & Access Management: Oversee user roles, backend permissions, and administrative credentials across the different merchant dashboards.
• Performance Analytics & Reporting: Monitor sales trends, track conversion metrics, and generate regular performance reports with actionable insights to optimize visibility and sales.
• Marketing & Campaign Coordination: Collaborate with marketing teams to oversee or assist with promotional campaigns and paid advertising to drive growth.

Requirements & Qualifications:

• 1–3+ years of proven hands-on experience managing e-commerce operations, specifically on Amazon and Noon dashboards.
• Familiarity with major e-commerce website platforms (e.g., Salla, Zid, Shopify, or WooCommerce).
• Exceptional organizational skills, extreme attention to detail, and strong time-management capabilities.
• Strong problem-solving skills under pressure and a customer-first mindset.
• Proficiency in data management tools, particularly Microsoft Excel or Google Sheets.
• Fluent in English (Arabic proficiency is a strong advantage).

Pay: AED3,000.00 - AED4,500.00 per month

Application Question(s):

• Do you have experience working on Amazon and Noon ?
• Do you have hands-on experience managing Food & Beverage (F&B) or packaged food products on Amazon and Noon?

Experience:

• E-commerce: 3 years (Preferred)

Work Location: In person