They were very supportive especially for those who needed basic things like food and making sure people stay safe and provide all the public places with needful
They are very supportive with the staffs that was affected by the virus. They follow the governments advise and practice at all times.
But unfortunately, they have redundant some of the staff due to covid-19.
Yes they have responded very well by terminating 30000 staff at short notice.They didnt anticipate that a small virus would spell doom for the airline and travel industry.