Teleperformance Pay & Benefits reviews: Customer Service Representative
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Customer Service Representative18 reviews
Location
United Arab Emirates18 reviews
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Best call center in terms of salary and hours
Customer Service Representative (Current Employee) - Dubai - July 14, 2021
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The most useful review selected by IndeedTeleperformance Dubai offered us a steady paycheck in uncertain times, you get paid fairly for your work and always on time, no one got promoted in the company in the past 2 and half years
Pros
Healthcare, steady income, reasonable hours
Cons
No career
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Official response from Teleperformance
July 21, 2021Thank you for taking the time to share your experience! All the best!
Kind of this company should to be better more than this
Customer Service Representative (Current Employee) - Doz - July 17, 2020
Insurance is very bad, no listening to upgrade or help with better service
Understanding different cultures is too difficult
Stress is all the time
No more benefits
Don't care about agent problems
Always are requested more and more hard work
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Not recommended for clever people
Customer Service Representative (Former Employee) - Dubai - May 9, 2019
Toxic environment to be in, poor un-neutral management all from egypt , not actuplay hoving appropriate compensation, will discount money from you for the wrong reasons as they have been downsizing there business in Dubai
Pros
Friendly colleagues
Cons
Bad mangagment and huge salary discoubts
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Official response from Teleperformance
June 23, 2019We are sorry to hear that you felt that way. We see to it employees are given the proper training and compensation while working in a professional and fun environment. Kindly also share your review here: http://bit.ly/TPHR-newform so that we can properly document your complaint and conduct an investigation. Thank you.
Good start compnay
Customer Service (Former Employee) - Dubai - February 19, 2019
This company is very good to start your career with in Dubai but after a year would suggest change it as there is job security but there is no good increase in salary
Pros
Flexibility
Cons
Salary
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Official response from Teleperformance
February 28, 2019Thank you for bringing this to our attention. We will re-assess our employee packages and make sure that the offer will be at par or better than industry's rates. Best regards.
Hard working place, Salary isn't bad but management never cares about employees.
Customer Service Representative (Former Employee) - Dubai - June 9, 2017
Call center typical environment, colleagues are very nice, But HR and management are old school and arrogant, Salary and health insurance could be better.
Pros
colleagues
Cons
old school arrogant management
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Ratings by category
3.4 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
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