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3.6 out of 5 stars.
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Teleperformance Employee Reviews

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Location
United Arab Emirates111 reviews

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3.5Work-Life Balance

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Found 111 reviews matching the searchSee all 42,270 reviews

Low salary according to the high calls volume

Indeed Featured review

The most useful review selected by Indeed
Do not recommend, you never get a salary raise or promotion even if you work very hard for several years, the promotions are for Egyptians mainly. High stress
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Great

Great place to be at and people that will help you and you will learn a lot there and you will make friends and you will deal with a good management
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Worst company in Dubai

Pathetic company every thing is fake no HR SUPPORT the people and management is never thinking about employees. Pay is less and if u r in need of job they will take your advantages

Pros

Nothing

Cons

Every thing
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Not bad

Good environment until everything is going down everyone starts to kill the employees under them, won’t recommend for the long term but if you need a work go ahead
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Stressful work please

The work is very stressful since you will recieve calls for totally different purposes and departments just in few minute differences, but you will really improve your language and general knowledge, management is really good and helpful, salary is not wow but better than others
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Teleperformance insights

Based on 12 survey responses

What people like

  • Ability to learn new things
  • Overall satisfaction
  • Supportive environment

Areas for improvement

  • Support from manager
  • Sense of belonging
  • General feeling of work happiness

Productive, collaborative, peaceful

At Teleperformance its 90% of the day working but the community and team leaders and it easy to get out of the day happy and stressles, i, ve learned how to multi-tasking plus the professionality of dealing with people and mostly noticed is how to habdle work pressure, the hardest part of the day was to keep up with the continues calls with the same concentration and energy, and the most enjoyable part was as mention before the community is very helpful and fun which makes the 9 hours of work easy to survive

Pros

The ability of leaving if needed foe any urgent reason

Cons

The salary was less than expected
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Productive and fun place

What is the best part of working at the company?The best company and it gave a good opportunity to build my career What is the most stressful part about working at the company?Customer bill Collection and task What is the work environment and culture like at the company?Team work and nice environment around usWhat is a typical day like for you at the company?No typical days at the company
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Great enviroment

Sadly our site was closed, however, the environment was great. The management team and our supervisors were friendly. I would recommend the company but sadly it was closed
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A waste of time and health

The day at TP is not encouraging, the management has a toxic micromanagement skill and most of them try to fail you at some point and trade you later for unspoken mistakes
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As A QA this is the worst company and management

as i said worst of the worst company , management , high favoritism its good to start but don't spend more than 2 years, just get your self out after that

Pros

fair management

Cons

work life balance
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Official response from Teleperformance

June 20, 2023
We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

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Fun Place to work

Fun place to work while having fun. A great place to work certified 4 times in a row. A lot of opportunities to learn new things. You meet people from all over the world and get to experience different cultures.
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Official response from Teleperformance

June 13, 2023
Thanks for this review! We aim to make TP a great place to work so our people can thrive and be successful. Awesome to know that you appreciate it. Have a nice day!

Not the best experience

Management was really working on favoritism, unfairness is the slogan foe this company, the project was Apple, and they did get paid really well, but they fave us the minimum

Pros

Break area, relaxed calls

Cons

Long hours, not stable salary
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Official response from Teleperformance

May 8, 2023
We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

Needs time

If you get used to this work and interpretation then everything will be perfectly easy, good team, easy communication, needs practice and study, salary isnt much for this kind of job but you can always take overtime which is payed good
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Official response from Teleperformance

May 3, 2023
Glad to know that! Thank you for sharing your positive feedback! Have a nice day!

Great place to work

Great place to work awardee, amazing peers & supportive leads who'd help you going extra mile to comfort you and train you with what you need to do the job and to do it well.
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Official response from Teleperformance

April 13, 2023
We appreciate you for taking the time to share your experience here at TP. Thank you for your positive feedback!

Nice place to work.

I can say its a nicce place to work. The management and colleagues are good. The salaries are on time. Benefits are also good. The only sad part is salaries are very less. I loved being a part of this company.
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غير منتج ضعيف العمل سلبي حيل

ضعيف ضعيف صغيرة ضعيفة جداغير مناسب لطموحيناداره ضعيفهعمل غير مناسب ابدا معهم

Pros

لايوجد

Cons

لاراحه لا علاج خدمات صعيفه جدا
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شركة مثالية للعمل

ان الشركة تعتبر من اكبر الشركات فلها افرع في جميع بقاع العالم وتتميز بادارة ممتازة ورشيدة وتوفر بيئة عمل مثالية
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Fun work place

I really appreciate the work because I have chance to work with best team leader.The company give me chance to have a good experience as customer service representative and got a good skills.
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Fun place but no job security

The environment and culture was good and very diverse but to be frank the job security is not there. The company is blacklisted in every bank and they may kick you at a moments notice

Pros

Diversity

Cons

No job security
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i would never be able to describe how working for this company is terrible

working there is not stable at all shifts are terrible very few workers so lot of pressure managment is not responsive as we work from home very dissapointed
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Exceptionally Cooperative Leaders

An amazing work culture offers you vast learnings and growth opportunities, leaders constantly works with you to ensure you reach your career goals if you are an expat be confident to call it your second home far away from home.

Pros

Ample of growth opportunities

Cons

Less salary then the market standard
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Overall rating

Based on 42,270 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture