Serco Group
3.4 out of 5 stars.
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Serco Group Employee Reviews for Technician

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Technician14 reviews
United Arab Emirates14 reviews

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3.4Work-Life Balance

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Great team, great atmosphere and great drive.

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Great people at all levels of the company. Everyone is supportive of each other and has a great time together in accomplishing the mission. The CEO and Management team are highly motivated which brings much positive energy in the whole team. This is the definition of what a team should be. I have never come across such company who has all the great qualities of Culture, Management, Career Advancement and Selfless people under a same roof.
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Good management and all colleagues and suppervisor

The serco company is number 1 good company for me and every quarterly have a event and refreshment for all technician and they teach serco how to cooperate to the client and colleagues


If overtime have a free food


Nine hours
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Good company policies but worst working environment infested by nepotism

Very Low Salary with no chance of promotion , Unless & until u belong to a family member , relative or same native place of your seniors.Discrimination along with bullying is totally ignored by management.
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This is the best company as my experince currently

I worked all kind of work to help the other trades to achieve the kpi and company repetition. I learned how to teamwork how to support the company and how to lead the team. I had good experience to motive myself always from management they always be supported and corporative.
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a very nice workplace that I call home

this is a place that every one want to be, a good system a nice work place with a nice bosses and collegue. a better transportation with a nice vehicle


free meal


24 hours working
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good freindly envirments

Serco is good company,specially handling the manpower,HR is very friendly with all employee.For learning point of view, very good skil development organization.
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Extraordinary hr policy and facility as same as work culture.

Extraordinary hr policy and facility as same as work culture. Evenly respect all staffs and care to their work as well as health. Friendly and supportive work culture.
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Good to work in starting but not able to work more than 5 years as no proper internal promotions and management peoples are selfish and.

As i have said not able to work more than 5 years as no promotions or no proper increment. just forget about the work/life balance they will kill you with lot of procedure. salary for the beginners is good.
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Great atmosphere, management is honest and trustworthy, quality benefits

Expectations and goals are high but the support is present to help all employees achieve set goals. Management wants to help their teams succeed.
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Good workplace with supportive management

Good learning environment mainly about CBTC system. Learned a lot about signaling in CBTC environment.Good work place with supportive management.
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complete facilities provided both in work place and in accommodation

company provide with complete and nice facilities, tools and materials are well provided especially in some critical areas. high compensation and benefits. provide excellent accommodation.all colleagues are well trained and competent, management gives training and seminars which is appropriate for the job. almost all the activities are critical because it is connected with high voltage power supply which is supplying the rail of the metro. i enjoyed working in this type of job because it helps me upgrade all my knowledge and skills and in safety.


free accommodation, transportation and medical


long hours
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Good platform to improve

In Serco i have improved my leadership skills, here we have a very good working environment and different nationality are working together.
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Gaining good knowledge

I learned about Signalling concept and Fault rectification of Systems we are using in railways.
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A company that balances human resource with income management

 Corrective Maintenance of all Railway Signalling equipments. Installation of Point Machines , Clamplock and detectors. Installation of Wayside Equipments, Data Communication Equipments and Central Control Equipments. Corrective Analysis and rectification of VOBC (Vehicle On-Board Control), including Rx/Tx Antenna. Signalling Cables and Inductive Cables Splicing and installations. Periodic Service of signalling and train control systems located in operations control centre, signalling equipment room, station signalling equipment rooms, depot signalling equipment rooms, along trackside and on-board trains; Carry out repair and maintenance work with the use of hand, machine, electrical and electronic tools and reference to technical drawings, signalling schematics, manuals, rules and procedures; Replace faulty signalling equipment, handover/taken back to the electronics workshop for repair; Knowledge and competence in technical standards will be regularly assessed. Follow the appropriate maintenance procedures and instructions to ensure compliance with the requirements; Maintain accurate maintenance records of automatic train control system and equipment performance, work accomplished and other information using MMS (Maintenance Management System)
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Overall rating

Based on 4,343 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.2 out of 5 stars for Culture

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