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Serco Group
3.5 out of 5 stars.
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Serco Group Employee Reviews in Dubai

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3.4Work-Life Balance

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Serco is a good organisation to work as they're well structured in culture and strategy. Serco team is always well prepared in advance in terms of strategy, planning and health & safety prior to start doing any project.
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Top Management

Top ManahementFlexibleStrictly Professionals No favouritism Employee referralsSalary and other benefitsTop accomodationGood insuranceTicket fare

Pros

Everything

Cons

Long hours
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Productive

A place where you can achieve your goals.A place where voice will heard A place where equal opportunity for everyoneBalance in work and social life.
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Infrastructure and track engineer

Seriously this is a best in all class company for employees point of view , management,Hr etc.I can say with a garranty there is no such company better than serco .

Pros

Best action to incounter covid

Cons

No cons for Serco.
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Great company

Good to work with Serco. It is stressful job but you have to like the job to enjoy and learn . Great experience you will gain everyday. Operation and maintenance of prestigues project like dubai metro is not that easy . Client is high demanding and they always behind you to achieve all Kpi .
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The best place to work as an IT

Very proactive and supportive team members. It's like lending a helping hand is a normal thing to them. Thank you, Serco for the opportunity, experience, and meeting good people.
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Fun, Values Driven, ambitious, cautious, Family Feel

Serco is a wonderful company to be part of and is growing. Serco, Values Innovation, Care Trust and especially Pride are driven by the top down and everyone lives them. they form the core of the business. Serco, has had it problems but these came about by the nature of the business but it has recovered, if your looking for job security I would stick with Serco. Great business and loads of opportunities globally

Pros

International Work placements

Cons

High level decisions don't always make sense on the ground
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overall good

Serco is a very good company to work for. You can learn a lot of things, Management staffs are so friendly and deal with employees in a professional way
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Good company policies but worst working environment infested by nepotism

Very Low Salary with no chance of promotion , Unless & until u belong to a family member , relative or same native place of your seniors.Discrimination along with bullying is totally ignored by management.
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Better to have a work like that

Learned lot of things different culture about safety ,handle emergency situations, time managing, hardest part of the job is time managing but the company was so good
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Jobs at Serco Group

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Right choice for company

Serco is very good company. All staff members are helpful, excellent accommodation. Very good standard, all employe have sane facility, i would like to recomand all my friend to joine serco
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good experience

Best place to work i loved it . transparent in department nature of work is excellent benefits is good good people around good work culture good timing less stress
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Its depend on which Site or project you are working

Its totally depend on your site where you are giving your services if client is good so you got good benefits and if client is not good so you will be suffer with more work with less man power.
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Productive and worked as a team

Always be punctual,keep smiling and always greet customer no matter you are having personal trial & pain. In your shift must always be alert and focus in your assigned area. Always control your temper wherever there is customer complaint, you must always explain to the customer calm and assist them with right information in their quiries.

Pros

free accommodation, uniform & laundry & transportation

Cons

overtime with payment
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Amazing experience with amazing people

Gave me excellent experience in providing world class customer service and how to respect diversity and become a team player. Prioritized my safety whilst performing my duties above other things.

Pros

flexible leaves

Cons

long hours/minimum wage for a high risk task/job
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productive work place which include team building events

start with a word from the supervisior and how to maintain work ethic and assist customers ina all that will be asked of us by the customer,hardest part was a customer who was not sartsisfied by our service
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Good company

SERCO is a very good company to work for. I was with them only for a short period but they were a very good company to work for. The management team was good and knowledgable.

Pros

Indepenant working if you required it.

Cons

Short temporary contracts
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work culture and internal promotion was very good

My previous experience in Serco LTD Middle East (Dubai metro railways) in AUTOMATIC TRAIN CONTROL & COMMUNICATION SYSTEMS as COMMUNICATION TECHNICIAN since 24 Jan 2016 to 27 Jun 2018. My responsivity was Preventive & corrective maintenance of Train, Station and Depots including Bi-weekly checks & Engage with major maintenance Knowledge of inspecting, maintaining, repairing, servicing, testing, fault troubleshooting and investigation of train, stations and depots communication system
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fun and learn

• Using Electrical and Electronics Instrument such as Multi meter ,Oscilloscope, Signal generators • Trouble shooting and fault analysis in electro-mechanical systems. • PCBA trouble shooting. • Planning and Implementing of maintenance schedules on time. • Analyze data & report production • Negotiation skills with external and internal customers • Supervising and guiding technical staff to maximum man power usage. • Staff development

Pros

fun at work

Cons

night shift
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productive and competitive place to work

the company issues free transport and medical cover to the employees ,two way yearly tickets to home country and internal benefits through promotons.

Pros

company trips and free transportation

Cons

short breaks and healthcare
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Good company

Good Company, zero harm policies, looking after the safety and work life balance of their employers, significant businesses in middle east region, good jobs offers.
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