Serco Group
3.5 out of 5 stars.
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Serco Group

Serco Group Employee Review
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Working with different nationalities.

Starting with opening the station for service hours. Checking all the equipments to ensure the service hours to go smoothly. Ticket sales is the next step where we must enable a marketing talent as well as helping the pax. I have learned to be patient enough to manage different kind of pax. I work in a multi cultural environment and my colleagues are from different places. I am always challenged, whenever I am handling pax those who don't understand English, Its too challenging to explain about the products which we sell and the benefits. At the end of the day I feel satisfied about the job where I am able to help people and make them happy.

Pros

Accommodation and Transportation

Cons

Long hours, Low salary

Ratings by category

3.0Work/Life Balance
3.0Salary/Benefits
3.0Job Security/Advancement
3.0Management
4.0Culture
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Better to have a work like that

Learned lot of things different culture about safety ,handle emergency situations, time managing, hardest part of the job is time managing but the company was so good
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Amazing experience with amazing people

Gave me excellent experience in providing world class customer service and how to respect diversity and become a team player. Prioritized my safety whilst performing my duties above other things.

Pros

flexible leaves

Cons

long hours/minimum wage for a high risk task/job
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Best company to work with

Thank you Serco for an opportunity to work with you. Working with Serco has given me an opportunity to learn and advance my career.I'm looking forward to work with you again in the future.Regards

Pros

Best HR and training departments ever

Cons

None
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Overall rating

3.5

Based on 3,971 reviews
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Ratings by category

3.4Work/Life Balance
3.3Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.3Culture
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