Serco Group
3.5 out of 5 stars.
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Serco Group

Serco Group Employee Review
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
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Job Culture

The organisation has opened me to different cultures and nationalities that made my work environment fun and learnable.

My typical day at work is to check and ensure the safety of the passengers and colleagues at the station. Checking the equipments are properly working before the revenue hours and the cleanliness of the station. I spent most of my day in the station that made me had a good relation with our station staffs like cleaners, securities and retail shop tenants. During this time while we are giving our best to give a good service to our passengers, we do not forget to have fun and laugh like doing team buildings and enjoying the work. Working in this kind of job makes you to be more responsible in everything you do; to keep the passengers and colleagues safe so that they can have an unforgettable experience riding the train with no worries.

Pros

good accommodation, transportation and yearly plane tickets

Cons

long hours of work

Ratings by category

3.0Work/Life Balance
3.0Salary/Benefits
3.0Job Security/Advancement
3.0Management
4.0Culture
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Better to have a work like that

Learned lot of things different culture about safety ,handle emergency situations, time managing, hardest part of the job is time managing but the company was so good
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Amazing experience with amazing people

Gave me excellent experience in providing world class customer service and how to respect diversity and become a team player. Prioritized my safety whilst performing my duties above other things.

Pros

flexible leaves

Cons

long hours/minimum wage for a high risk task/job
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Best company to work with

Thank you Serco for an opportunity to work with you. Working with Serco has given me an opportunity to learn and advance my career.I'm looking forward to work with you again in the future.Regards

Pros

Best HR and training departments ever

Cons

None
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Overall rating

3.5

Based on 3,971 reviews
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Ratings by category

3.4Work/Life Balance
3.3Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.3Culture
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