Radisson Blu Hotel
4.1 out of 5 stars.
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Radisson Blu Hotel Employee Reviews for Guest Service Agent

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This company really help me to gain knowledge and experienced. Learned how to manage people Learn to have proper communication Learn to have extraordinary experienced to my colleagues.
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I believe the best company you can grow And built your self The best atmosphere I have ever had The management supporting and guide you to know what is the best for you growth
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Extremely busy Time management, decision making, handling complaints Supporting understanding, demanding Friendly, quality of food for employees can be better Long working hours Outing
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If we keep our guests happy they will keep us in Business need to get many comments from the guest we have to show our profession at the work never ever give up
Pros
A partner is not liable for the wrongful acts of other partners.
Cons
should not suffer anyone
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Guest want to check in earlier but i don't have room for him because the hotel is full and what he request that room was not ready on time . so i offer different room or taking free drinks that i can get his room ready.so no compliant same time the co- workers have time to ready the room.
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This hotel is 5 year old hotel. Hotel management is not good, but my department work is very nice Team work. within 2 month brand is change. so that way i am also looking new job.
Pros
free accommodation and food.
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A day starts with signing in attendence sheet then attending briefing.relieving the shift staff. Printing reports and assigning rooms for the arrival. Follow up with Housekeeping departments in getting cleaned rooms. During shift assist the guest in check in check out currency exchange , placing room orders , by giving information about the tourist places etc. A friendly well organised and professional management supports the team all the time which makes the daily work very smooth. all the workers are flexible and co operative.
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even though its busy most of the time, still we had very comfortable working atmosphere. have learned different styles through their values and guest handling. always comfortable with co workers and how be to be different in giving high standard of service to the guests was the most enjoyable thing for me while on work so that they always remember us.
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good shifting hours, i learned everything in FO, my FO manager is good, all of my co workers are friendly, everything is easy, to play and work with the good persons
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