Northwestern Mutual
3.8 out of 5 stars.
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Northwestern Mutual Employee Reviews

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3.7Work-Life Balance

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Supportive workplace culture

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This is a typical commission only job, so you get what ever you put in. However, training is top notch. You get all the tools you need to be successful and you receive great support when needed. All you need to do is ask.
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Poor Management and Busy Work

This company was extremely unprofessional to work for. One of the employees had multiple complaints. Management was focused on sales recruiting, only. The job description inflated the actual work required. The work is relatively easy, but the culture is very unprofessional and the emphasis is on insurance production, securing clients for compensation, support staff is highly undervalued, and their is a heavy emphasis on completion that is disguised as “mutual care.” I would not recommend working for this company. There are a lot better options to choose from. Be sure to file your complaints with Human Resources, if you do decide to give them a try; highly recommend!


Work is easy, and there are some employees whom are professional/friendly.


Benefits, Pay, Management, Recruitment, Non salesperson are undervalued, poor company events, and combative culture.
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Incredible culture & support

I'd recommend this company to anyone. They take care to consider your personal and professional goals and find a way to support you in them. Willing to break the mold of society standards and find new and efficient ways to be successful. Incredible mentorship, support and culture.
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Fun workplace

Fun, entertaining and meaningful job but little to no personal life. Great benefits, company events and awesome team. Recommend for someone looking to prioritize their career over family
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You don't run your own business

You are told this is your business and you can run it the way you want, but that is not entirely true. Great work/life balance. Valuable work. You have to sell to your friends and family and you need to have a strong natural market if you're going to succeed.
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Despicable, unethical treatment of trainees.

This company had hired about 90 employees, for classes starting in January, April and July of 2022. They had no more than 18 'trainers', to handle this volume. There was little follow up, Northwestern Mutual, would not provide an opportunity for those who CHOSE to do so, study and familiarize oneself with the multitude of programs needed to handle calls. Many of these situations, had 2 separate applications to use, which confused trainees even more. They expected people who had no experience in the insurance industry, to understand some very complicated processes, rules, policies, which exacerbated the confusion and difficulty in the training process. The Managers, had no clue as to what we as trainees needed to succeed. When asked they told us to ask the 'coaches', the coaches said we had to ask our manager. The people they had advanced to 'independent' was a mystery, as many of those had called the 'quick hit line', with questions that should have been known by anyone at that point in employment. Northwestern Mutual seems to hire this many 'trainees' in desperation of the need of staffing, knowing full well most will not attain their ridiculous, expectations, with no definitive manner of assessing the advancement of trainees. Seems to be more of how much the coaches, trainers and managers like you as a person, more than your potential and productivity.


Good Pay, very inclusive employer


As with most 'big corporate' companies these days, they have lost their way, and think little of abusive, unethical practices.
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Selling Life Insurance to family and friends

Make sure you know what you're getting yourself into before you accept the internship. If you succeed, you can make a lot of money and work whenever you want. However, not many do.
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They just want your leads and most can’t cut it

Sales reps are not set up for success. They know there is a very small success rate and most people spend months without making a dime. They really just want your leads. Call every person you know. Their training pay, bonuses and first year incentive pay are all a joke and they make it hard to attain and don’t fully disclose the actual requirements.
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This company will bleed you dry

I worked here for a year and this is by far the most bloodthirsty company I have ever been involved in. There are a handful of experienced advisors that will profit from all the work you do, but they won't tell you about that. I highly recommend that you do NOT become a financial representative for this company. They do not care about your personal success, they will make money off of you either way. You will not be paid for the hours you spend trying to obtain new clients for them. It is strictly commission pay, which you will be stuck paying back to them for 13 months when policies inevitably lapse. They do not provide any leads so you will have to solicit every person you ever knew just so you can try to survive financially.


No base pay, No benefits, Zero work/life balance
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Great Company

I really enjoy working here. My manager and coworkers are all fantastic. The company seems to care about its employees. Benefits are good. They are flexible which allows time for things like doctor's appointments. No complaints!
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If you don’t like it don’t do it

Not a job I would recommend to everyone. If your passionate about Finance/ Insurance it’s a good place to work. If not, the stress of getting clients will overwhelm you. You need thick skin. If you want to help people with financial planning and that excites you, it’s great. You’ll have to work weekends and probably will work 12-14 hours a day. If not the anxiety to pay your bills will be constant.
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Great internship

Internship gives college students the opportunity to gain more industry knowledge in the financial sector, while sometimes the job can be tedious the connections are amazing and the potential for a good income achievable
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If you do it right, good place, if not you won't make it.

If you are able to really hustle in early years you can make it a decent job. Can be very stressful trying to get clients if you are not part of a team. Balance investments and insurance and don't rely solely on just one. Don't worry about hitting their performance goals, they are good to hit but you want to focus on the long term if you plan on making this a career.
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Excellent wprkplace, full of integrity and opportunity

Excellent culture. I enjoyed learning the business processes and meeting people who work here. The meeting culture is intense, but technology helped a lot
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NWM is a great company

Excellent company to work for. I never interviewed with the S Florida group. However I worked for the home office for 16 years. Only left due to relocation.
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productive and fun

Not a bad gig. Slow starting out. Training helps you get ready for the long run but if you have the patience and work ethic this is a great company to grow with
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Should have money saved before you start

The start is very slow. They do not explain that you will be hungry your first couple years. You have to provide your own friends and family as leads. Chargebacks are the worst. Still owe them money.
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Changing company

Company is changing… use to have a great culture. Culture is very budget based now. Which is not great for the customer experience. Not much advancement after Sr Director level unless someone leaves or retires.Love my team but I’m under paid and the company’s way of making up for it is extra activities. Moved to MKE in order to advance hitting a hard glass ceiling.Okay benefitsUnder market payInteresting upper senior leadership changes.
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Very nice people

They have a great support system for interns, working with senior advisors. They may take advantage of you for connections, though. Its tough to start
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All cold calls, don’t recommend if looking to take financial advisor route. They are looking to sell insurance as an insurance company. It would take a while to get into the wealth management side
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Only commission based, do it if you like reaching out to personal contacts and if you don't, expect cold calling. Have to enjoy hearing no. No means next mentality.
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Overall rating

Based on 3,824 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.7 out of 5 stars for Culture
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