Fidelity Investments
4.0 out of 5 stars.
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Fidelity Investments Employee Reviews

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3.9Work-Life Balance
4.0Pay & Benefits
3.5Job Security & Advancement
3.6Management
3.8Culture

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what i learned from the company

Indeed Featured review

The most useful review selected by Indeed
What i learned from my organisation is if you do hard work and perform well in the organisation you will get recognized,and there is a visiblity in our frontline managers aswell. This is why i am telling becuase i have many friends in other organisation though they are a good performer still they will not recognise from the managers.

Pros

Free sodexo card for meals and refreshment
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Good Place to start

Not a bad place to start. There’s a lot of ways to work up in the company with lots of meetings for how you can get to where you want to be. I felt like my bosses genuinely wanted to see us succeed.
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Great place to work

Training for series 7 and 63 fast -paced but management is always there with support. Great place to work if you are looking for a career in the financial industry.
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Great Place to Work

Training can be overwhelming, Day to Day can be a bit draining but also rewarding. Very Customer Service Oriented. Pay is okay but could be a bit more for the work
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Innovative and supportive

Started as student and got hired as full time employee. Great environment so far and would like to update more as my role ages. The department is relative new and has a lot of potential to grow.
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Good first job. Don’t stay too long.

Moderate pay. Good working conditions. Very good benefits. Management is poor. Corporate is gross. Company’s direction is all over the place. Large corporate culture that requires cool aid drinking.
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4 stars

What is the best part of working at the company?Your team is there to support you.What is the most stressful part about working at the company?Self organization processesWhat is the work environment and culture like at the company?Great environment and culture! What is a typical day like for you at the company?Prepare for scrum ceremonies, meeting with the team, learning new practices for work.
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Great place

Great place to work. The company cares about the employee experience. Abby is a rock star. Fun and sophisticated place to work. Great benefits and environment.
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5 stars

What is the best part of working at the company?Excellent resources to plan for your future financial needsWhat is the most stressful part about working at the company?When issues arise and customers are unable to access their accountsWhat is the work environment and culture like at the company?Professional by most of my Co workers but very stressful at timesWhat is a typical day like for you at the company?Fast paced from the start of the day
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Unrealistic phone expectations

Expect to spend a very large portion of your day on the phone with little time to accomplish anything else. Management says they will make things better, but this does not happen.
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Great culture and people

The perfect company for those that value work life balance and independent learning. The people are friendly genuine and help you grow. Fantastic culture. Would continue working here if it wasn’t for the location and a bit below industry standard pay.
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Excellent Company

Amazing training program and a positive work environment. The pay and benefits package is great and there ate plenty of opportunities to move up. I love working here.
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Great culture

Company culture is great. People want you to succeed and really try their best to help you in any way that they can. I feel very supported at this company.
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Excellent work culture perfect

Great work station to workWonderful leader cool job to workFidelity investments my dream jobYou will never get a company in your lifetimeIf opportunity say yes

Pros

Yes

Cons

Perfect professional
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5 stars

What is the best part of working at the company?Great management teamsWhat is the most stressful part about working at the company?Gets busy at time but not very stressful What is the work environment and culture like at the company?Great environment to work at. Very clean and great cafe foodWhat is a typical day like for you at the company?Day's go by fast
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Good benefits and Training

Seems like a great place to work so far. I’m still in training, but the benefits are great. The only negatives I have so far is the pay is pretty low compared to other companies.
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5 stars

What is the best part of working at the company?Great training. Great trainers and managers. Literally everyone willing to help… somewhat flexible schedule. What is the most stressful part about working at the company?Constant calls. If not used to a call center setting. This is an awakening lolWhat is the work environment and culture like at the company?Friendly. Willing to help or direct you where to go What is a typical day like for you at the company?Remote. Log on. Take calls back to back for 10 hours. Very little time to research the more detailed calls
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Good place to start a career

They give you good training and support .If you work hard you advance rapidly. Your Manager can help make you or break you . Some are awesome at helping people move up and advance. But if you have been there a long time you start to get limited in your options to advance .
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Call Center Role

Call center role. Expected to take call after call, only 45 minutes of break a day, 30 min unpaid lunch. Many customers calling are upset, rude, or ask for the impossible. Must adhere to your schedule at all times, very strict about this. Internal applications take a long time to hear anything back. Very, very difficult to gain experience in anything that is not a call center role. Difficult to transition off the phones internally. Many people outside of the phone roles seem to enjoy their roles. However feeling trapped in a call center role is not a good feeling, nor does it set employees or the company up for success. On a positive note the benefits are great, lots of PTO time, worked with some great people. Friendly for the most part.
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Productive Environment with plenty of things to do.

Consistent learning, even though it is a major company it is a great place for knowledge. Leadership cares about your progress and success. It really is enjoyable helping someone out with their finances or explaining how to a certain fund works.
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Employees are commodities

Training is excellent and benefits are comparable to the rest of the industry. Good stuff out of the way; Fidelity treats their employees like commodities to be burned through. You will be micromanaged to the point of incompetence never allowed to own or take responsibility in problem solving. You are a worker drone who exists to take as many calls as possible. You will asked to answer to numerous metrics even your boss won’t understand. But don’t get comfortable because as soon as you get used to the current system some executive with zero familiarity with the realities of your job will come up with some new initiative (roughly every six months).
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Overall rating

Based on 4,227 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

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