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3.5 out of 5 stars.
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Farmers Insurance Group Employee Reviews

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3.5Work-Life Balance

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Good company, very little support

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Good company, great products even a bit pricey. Working here is not advised as the DMs are not interested in seeing new agents advance it seems. They provide very little support and are not interested in doing anything other than holding a occasional meeting.
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Busy but fun

Fast paced but worthwhile. Some frustrations with systems being a bit spotty but not so different from any other company and tech issues happening here and there
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Amazing if you've been there a while

Farmers started off amazing, but as soon as something goes wrong, a lot of the issues are picked up by the agents. I was new, had an amazing 2nd year, then the market struggles happened. I understand that hurts everyone, but at that time you could see Farmers not give a second thought about the younger agents who just risked loans and their future on starting a business through them. They are now making a heavy emphasis on much larger agencies that specialize in many areas, which in my mind takes away from that neighborhood friendly Farmers Agent feel that make the company what it is today.
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Good Start to Career in Institutions

All in all, if anyone is involved in potentially selling insurance and learning more about running a businesses where you have regular guidance and mentorship, Farmers is a good choice who also happens to have relatively decent insurance. However my opinion is that the technical knowledge is never taken far enough, but over focus on sales. I suggest “knowledge is power” to be the weapon of choice here, with a consultative sales approach. This isn’t uncommon though for any all other captive insurance agency opportunities. But PLEASE do both yourself a favor, and especially for your clients best interest: take the CIC Courses (Certified Insurance Counselor) through the National Alliance Group! The content you will learn in these course far exceeds any training you will get from the captive companies yet it is CRITICAL TO KNOW! Otherwise you just really arent able to do right by your clients as insurance and asset protection is a much more technically diverse and complex topic than most people realize! Especially once you get into commercial P & C but i do also mean personal lines polices as well (auto / home/ life / umbrella, etc!)!
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Very high call volume, busy and felt out of touch

The best thing is that you are 100% remote, depending on where you are located. They seem to have silly rules put in place that make it hard to keep up with the goals. The goals are not clear, neither is the perimeters of your role. The role advertised was not clear to what you do on the job and training could have spent more time on day to day calls then just on items that we barley ever come across. Its like you do so much and its unclear whats expected. They have good benefits. Overall it seems like a place you can grow but it is sooo may employees and its easy to get swallowed up. Very high call volume, back to back calls.
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Finances valued more than employees

The entire culture of the company has shifted over the last couple years. Long-term employees would often say how Farmers takes care of its employees, but no more. After confirming most positions would be permanently virtual after the pandemic leadership decided to change to hybrid. Thousands of employees were laid off with no notice August 2023, and drastic structural changes to the company are being made with no input from the workers doing the impacted jobs. Several departments have been eliminated in favor of 3rd party vendors, and long time employee benefits are being discontinued.
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Was a Great Place To Work until the new CEO joined the company.

I worked for this company for 3 years. It was truly a Great Place To Work for 2 of those years, and then the new CEO Raul Vargas joined the organization and it rapidlly went downhill. The return to office mandate and the way it was handled completely decimated the trust of all employees.

Pros

the benefit package

Cons

everything else
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Great work life balance

Working remote they honored the 40 hour work week. Training virtual was tough but doable. Salary was good with steady bonuses. Managers were easy to reach during day hours but in different time zones made it difficult at times.
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Micromanaged But Great Licensing

They trained for a couple months and licensed us in several states. You’ll be micromanaged, deal with office politics and constant changes but if you’re just starting out it’s a great chance to sponge up info before using licensing elsewhere
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Great overall

Productive and fun Workplace. Good benefits and vacation privileges lots of incentives for good performance and good management practices and policies
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Good workplace

Offers good solid opportunities. Pay good not great. Work is steady, Farmers name carries weight and status, Which leads to a solid in house customer base,
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Nah

Farmers used to be a decent company to work for but now it’s all about numbers and finding ways to micromanage and making employees uncomfortable and stressed the out to the point of forcing people out without firing them. There’s barely any 1-1 meetings, peer support is little to no help and the turnover rate is high AF. If you do work here get the 6 months to a year( if u can bear it that long) experience and move on.

Pros

PTO and Peers

Cons

Everything else
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Undervalue, unappreciated, & underpaid

The hiring managers have too much favoritism which makes it hard to get promoted. If you don’t suck up to them and get notice you are not going to get promoted. They keep selecting the same people for different promotions which does not allow room for other employees to have an opportunity. A lot of these managers and supervisors are unqualified for their job but yet they continue to reject people who have the skills and attributes to help the department. They keep constantly changing the organization that fits their own interest instead of the staff.

Cons

Not paid enough, no room for career advancement
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Horrible

The company itself is just falling apart. Up charging the customers. Training was bad, they expect you to sale without any guidance. The training they give is very minimal. Agents are scrambling for business. Just bad environment
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It would be a great starting place for a new to the workforce employee.

What is the best part of working at the company?Nice office setting. Boss was very nice.What is the most stressful part about working at the company?Pay was too low to make a living.What is the work environment and culture like at the company?Good, clean, and friendly. A very comfortable offi e setting.
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Hard to sell

We are expected to sell insurance that are 5xs the average cost rate in the state. I recommend going to work for a different company. Stay away if you actually want to sell.
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Slow moving & hefty requirements to onboard

Not great, have to learn on your own. Upward mobility under the right owner/management. Little pay for expected high results. Recommend for younger talent who want a taste of business ownership
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Long learning curve

It has a very long learning curve for those with zero knowledge on how homes are built. The seasoned reps are very helpful but during busy season it’s a lot of patience and work trying to remember everything.
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Co-workers

Had a great team of co-workers who looked out for each other. The management was fine. Vacation and benefits were pretty decent. I enjoyed my time there.
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Do not work there. They expect loyalty from you, but have no loyalty for you.

What is the best part of working at the company?I made great friends while working at FarmersWhat is the most stressful part about working at the company?Every job there is painfully stressful. Overworked, underpaid and expect you to treat customers well while expecting you to work like a robot. What is the work environment and culture like at the company?Horrid. They treat everyone like they should be grateful for the job while treating you like dirt. What is a typical day like for you at the company?Overstressed and overworked. Left crying at least every week. Ambulances arrived all the time to retrieve workers that were breaking g down. Thinking they are having heart attacks from the stress.
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Good benefits and pay, lots of volume and stress

Management seems to really care and want you to succeed but claim volume was always excessive and even if your territory slowed down, thanks to the virtual world, you were just given claims from other states to try and handle.
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Overall rating

Based on 5,870 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture