Etihad Airways Pay & Benefits reviews: Customer Service Representative
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Customer Service Representative20 reviews
Location
United Arab Emirates20 reviews
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Found 6 reviews matching the searchSee all 935 reviews
working there was amazing
customer service agent and front desk agent (Former Employee) - Dubai - March 28, 2022
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The most useful review selected by Indeedworking there was amazing , salary was paid at time,working hours was fine not so long , it was enjoyable time ,free tickets , free coffee and tea was offered.
Pros
free tickets, free coffee and tea .
Cons
none
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Good for traveling
Etihad Premium Lounge Services Agent (Former Employee) - Abu Dhabi - November 22, 2021
It’s nice to work there if you want to travel, as you have discounted tickets. Difficult to do different shifts at the operations. Eventually, your health will be ruined, due to lack of healthy sleeping.
Pros
Tickets
Cons
Night and early morning shifts will ruin your health
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Good team spirit but salary wise not beneficial to staffs
Customer Service Assistant (Former Employee) - Abu Dhabi Airport - August 22, 2017
It was a good experience working with Farnek services the administration is good but the work conditions and salary is very low and can't survive our families
Pros
Good team spirit
Cons
Long hours
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good
Customer service representative (Former Employee) - Abu Dhabi - July 26, 2017
good job. life balance
good salary and benefits
good job security and advancement
good management
good job culture
professional staff
safe environment
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Amazing work and fun
Customer Service (Former Employee) - Abu Dhabi - January 12, 2013
1- Nice job. 2- more shifts .3- more benefits. 4- more co-workers form different nationalities.
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Fast pace work environment constantly changing and moving forward to achieve more.
Manager Customer Services Training (Former Employee) - Abu Dhabi - September 26, 2012
A typical day include a lot of networking and meetings. I learnt to appreciate diversity within a workforce and the value it can add to your team and organisation. Management comes from accross the globe with a wealth of experience in many different industries. Co-workers are mostly pleasant, professional and working together to achieve a larger aim. The hardest part of the job is the long working hours and the 24/7 nature of the industry as well as being creative with limited resources available to you. An ambitious company who has won many awards and who is always striving to do better and accomplish more.
Pros
travel benefits, excellent health insurance schemes, education allowances for your children, company provided accommodation and a tax free salary
Cons
long hours, limited opportunities for personal development outside of what is on offer in the academy.
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture
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