Etihad Airways
4.1 out of 5 stars.
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Etihad Airways Pay & Benefits reviews: Customer Service Representative

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Job Title
Customer Service Representative20 reviews
United Arab Emirates20 reviews

Ratings by category

3.8Work-Life Balance
4.1Pay & Benefits

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Found 6 reviews matching the searchSee all 935 reviews

working there was amazing

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working there was amazing , salary was paid at time,working hours was fine not so long , it was enjoyable time ,free tickets , free coffee and tea was offered.


free tickets, free coffee and tea .


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Good for traveling

It’s nice to work there if you want to travel, as you have discounted tickets. Difficult to do different shifts at the operations. Eventually, your health will be ruined, due to lack of healthy sleeping.




Night and early morning shifts will ruin your health
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Good team spirit but salary wise not beneficial to staffs

It was a good experience working with Farnek services the administration is good but the work conditions and salary is very low and can't survive our families


Good team spirit


Long hours
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good job. life balance good salary and benefits good job security and advancement good management good job culture professional staff safe environment
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Amazing work and fun

1- Nice job.2- more shifts .3- more benefits.4- more co-workers form different nationalities.
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Fast pace work environment constantly changing and moving forward to achieve more.

A typical day include a lot of networking and meetings.I learnt to appreciate diversity within a workforce and the value it can add to your team and organisation.Management comes from accross the globe with a wealth of experience in many different industries.Co-workers are mostly pleasant, professional and working together to achieve a larger aim.The hardest part of the job is the long working hours and the 24/7 nature of the industry as well as being creative with limited resources available to you.An ambitious company who has won many awards and who is always striving to do better and accomplish more.


travel benefits, excellent health insurance schemes, education allowances for your children, company provided accommodation and a tax free salary


long hours, limited opportunities for personal development outside of what is on offer in the academy.
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Overall rating

Based on 935 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

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