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emirates islamic bank
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emirates islamic bank Employee Reviews for Customer Service Representative

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3.7Work-Life Balance

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Found 15 reviews matching the searchSee all 296 reviews
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good place to work

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my work is to help customer and fixing their issue , i have been learned many things and get good experience, the work environment is so good a we work as one team and we hep each other , the management is good wit us,enjoying work with my friends.
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i dont know

I wasnot working in emirates Islamic bank I was working in Dubai Islamic bank so I don't know any info about it but from my friends feedback its good company for who start his career in uae to be good experience till find some thing better not for who go many experience before
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New experience

My specialty is not related to this work but I would like to get new skills and to gain more experience, and to learn about the many work environments that will help me in the future
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Family

They Treat you like a Family . fun place to work weekly activities monthly performances events sports events happening every 2/3 months in short its a very good place to work and have fun around
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6 yeasr expirence in 3 fields

6 yeasr expirence in 3 fields , One pormption only , one riase of salary , continuos routine , repeatable tasks without gaining new experiences . time to change
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fun workplace making an activites and games

every day at work is like a different day each day having a different query to make me learn more and to challenge my self to solve any problem and be satisfied
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robotic

even though its a good banking job, but it feels like a robotic lifestyle with the same routine everyday. you learn alot about the customers, and the difference between high paid and law paid dealing, the management is tight which supposed to be in this kind of work, but the culture makes you wanna die, there was nothing hard if you learn it quick which i did enjoy doing because i like learning new stuff
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great

i would really like to work in emirates airline, i really liked the work experience, and i benefited alot from them. however, i really liked the job their

Pros

good salary

Cons

no
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over all a very good company to work for

I joined emirates islamic on thired party i was actually a part of Tanfeeth which was working for emirates islamic bank, i was a call center agent where i enjoyed handling customer inquiry it was all related to the bank, locations, timings, a/c opening and closing, details on credit card, debit card, required documentation etc.In this job i learned to have patience control on anger and how people had financial crises.the hardest part was to handle a angry cm wherein we knew he was not right but we still had to believe him, as cm comes first for us. the most enjoyable part were the fun activities arranged by the HR,monthly awards ceremony, which made as better in are role for serving customers.

Pros

No

Cons

yes but we were paid to do over time.
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To work in an organization that is totally customer oriented and that provides a perfect learning environment

I have learned : All types of account transactions (receipts / payments (including Post ) /transfers ) management was good and workplace culture was great .
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lunch

I have learnt a lot through my journey with Emirates Islamic Bank. firstly i have learnt the Customer service representative job description and role, how to handle the clients very well as some of them have bad temper. i used to calm them and satisfy their needs before leaving the branch/bank. The hardest part of the job is how to prove to yourself and others how you can manage to finish the work even under the highest pressure. i used to finish clients requests and compelete the RM's (Relationship Manager's) work. The most enjoyable part is we used to work as a team and more like a family.

Pros

free lunches by colleagues, and Working 8 hours a day

Cons

Working on a Saturday( working 6 days a week)
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..

I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities, to add from work field to my education journey.
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Out of control management and lack of rules

Company lacks any middle management leadership, all staff are essentially self reliant for better or for worse. I would never work here again and left the UAE after quitting this company, even with no other work lined up because it was such an awful company.

Pros

salary pid on time

Cons

slow or missing management, bad communication, total lack of team work
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Personal Loan Officer

Emirates Islamic Bank is growing rapidly, and with it im also growing, I join the bank 8 months ago and I feel that I can gain a lot of experience in this bank, since Dubai is becoming an international Islamic financial capital.
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Dubai Islamic Bank

it is was a great chance to me to had like this position as it was the first time to get hired from out side of my country and I was doing a great job with them whoever it was a good co-workers that I share my experience with them.
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Overall rating

4.0

Based on 296 reviews
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Ratings by category

3.7Work/Life Balance
3.5Salary/Benefits
3.6Job Security/Advancement
3.7Management
3.7Culture
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