Dubai Duty Free
4.5 out of 5 stars.
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Dubai Duty Free Employee Reviews

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Location
United Arab Emirates143 reviews

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4.2Work-Life Balance
4.3Pay & Benefits
4.4Job Security & Advancement
4.3Management
4.4Culture

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Found 143 reviews matching the searchSee all 165 reviews

Fun but challenging

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What is the best part of working at the company?Benefits, culture, competitive salary, growth opportunity What is the most stressful part about working at the company?Passenger’s traffic with limited staffWhat is the work environment and culture like at the company?With diverse culture and they maintain fun and harmonious working environment What is a typical day like for you at the company?Busy with the terminal I am assigned there are 71 flights per day with average passengers of 10,000 per day
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Best company and better place to learn and grew

What is the best part of working at the company?Best part is i got chance to learn world class customer service and chance to learn different reason and different religions peopleWhat is the most stressful part about working at the company?I get chance to develop myself in various ways What is the work environment and culture like at the company?Working environment is very friendly and the colic are also behaves like family What is a typical day like for you at the company?I enjoy everyday at my work because of friendly and family environment
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One of the best company to work in UAE

Ddf is one the best company to work. You will really get benefits from each and every angle. You need to try hard to get interviewed in this company.
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Productive and fun workspace

Great place to work,Fun workspace,Great benefits,professional management,employees welfare,fun activities,flexibility, learning and training opportunities
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Productive and fun workplace

exposure to diverse and rich cultures, aesthetic retail theater, and great opportunities waiting if you look for hard enough for career growth. Extensive world-class training is provided to upskill and gain confidence when dealing with meticulous passengers looking to diversify their brand palate from wine to tobacco and chocolates.
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Good experience

It was from my best work experience because i discover Dubai and all UAE and also Europe because of the good salary got in the company.
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fast-paced and fun work environment!

the best company to build your career! I was employed as sales when I started a career in Dubai Duty Free and was transferred in IT Department after 5 years. The company had provided us with trainings and for others, trainings abroad are being given. The best company I've had work for.

Pros

trainings, schedule and pay

Cons

none
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It is a definitely good company to work for. Great insurance at NAS. Amazing schedule

Love being a part of the company, after some time you can apply for dedicated staff or beauty advisor of some well-known brand and get a commission from that brand. P.S. Sometimes do not pursue the logic of the actions or tasks that you have been given :) Just do what was asked. :D

Pros

Positive people around, environment, providing accommodation and transportation.

Cons

scanners at the airport, shifting and night duties
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The working schedule is really wonderful

The best company in the world and full of surprises. Employees are well paid and one of the best management in the world. Career growth is very realistic.

Pros

Full of surprises

Cons

Force overtime
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Best Benefits

Best Company in U.A.E. They care a lot about their Saff. They are full of Surprises. Fun place to work. They have lots of trainings and you will learn a lot.

Pros

2days off, Staff discount, goody bags
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Nice place to work with. You will learn a lot,

Dubai dutyfree is a great company, good benefits and fun place to work with. You will learn a lot from training, from customer service to your brands.

Pros

Good training and benefits.

Cons

None
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One of the best company abroad

One of the best company abroad. Our CEO always address his employees as the foundation of the success of the company. He is very generous and ensure that welfare of the staff comes first. That is why employees love him so much and repay his kindness by working together to hit our goal.

Pros

Short hours of work, bonus, benefits, etc

Cons

Shifting schedule every 2 days
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A quite fast pace retail service but always gives the highest quality customer service.

Our schedule is 8hrs a day and on shifting basis. (2mornings/2afternoons/2nights) We are divided in to 4 cluster A-D to rotate and we call those daily mornings as G shift. I have learned to treat every customer as VIP as we believe in a highest quality of customer service. At the airport we make it as fun and productive until our shift ends. The inter-racial colleagues help you as well deal with each nationalities of customer. I learned to speak few and basic Russian, chinese,Arabic, and few of Spanish.The hardest part of the job is when I ended my career because of the situation now.The most enjoyable part is you meet Hollywood stars and our very own celebrity. Also, you learn to embrace other nationalities behavior.

Pros

Pick up and drop off transportation./ Accomodation

Cons

24 hours Airport
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Funplace

It was a great opportunity to work in Dubai dutyfree as a travel agent, therefore you can see different people with different cultures from all around the world.

Pros

Discounts

Cons

A bit tiring
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its an experience of a life time that one should pass through,the teamates are perfct team to work with always

I had a wonderful experience while at Dubai duty free it's a company worth working for at all times.am really grateful that they gave me a chance of a life time that I will never forget until my death.the team was wonderful and they listened to us whenever we had an issue they helped alot alot .has of my supervisors great people to work with any time .

Pros

lots of goodies they had for us always

Cons

nope 7-3 good working hours
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It was my best life experience

It was really wonderful experience with DDF,grate management,grate coworkers,many trainings ,events ,many opportunities to grow,it was best high school ,I am really grateful to be part off DDF
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Its a challenging and fun workplace

For me this was very memorable moments in my entire life for the past 16 years working with Dubai dutyfree and co workers with different nationalities all over the world. Meet and greet different customers and pasengers all over the world. I learned a lot specially from sales how you would approach the customer's needs.The management was very understandable and very helpful from their staff. Language barrier are difficult specially from the customers and entering from the shop. Everyday is enjoyable because you meet different people and how you would intetact with them.

Pros

It depends when there is big events like tennis tournament etc.

Cons

8 hours duty maximum
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Organized

Duty free work place is well organised or coordinated nicely. They will provide transportation, food at ramadan, bonus at the end if we work hard and reach target, uniform, and travel expenses yearly.

Pros

1 hr break

Cons

12hrs
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All with fine and good job

I was so happy satisfied with my work and my colleagues. It was a great company I worked with. Wish to back to that company once again. I have learned alot of skills and experience from them during my work years
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Very Good compensation package and benifits.

Salary and job is fulfilling but Management and the way people are chosen for senior roles is very poor and subjective.Great track record and good performance is not valued and if you show intelligence and capabilities management will treat you as a threat.

Pros

Free Transpo

Cons

Subjective managers and poor promotion
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Fast Paced, Customer Friendly environment and Sales Driven teamt

Dubai Duty Free has been my workplace in the UAE since 2004 and it was a great experience, learning and enriching one self.... There were several opportunities of growth development and promotion depending on your talent or skills.. Great benefits and staffs were all being taken cared off...

Pros

Benefits such as airfare housing goodies etc

Cons

Graveyard shifting schedule
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Overall rating

Based on 165 reviews

Ratings by category

4.2 out of 5 stars for Work/Life Balance
4.3 out of 5 stars for Salary/Benefits
4.4 out of 5 stars for Job Security/Advancement
4.3 out of 5 stars for Management
4.4 out of 5 stars for Culture

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