Cupola Teleservices Work-Life Balance reviews
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United Arab Emirates48 reviews
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nothing much
Customer Service Agent (Current Employee) - Outsource city - May 27, 2022
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The most useful review selected by Indeednot much only long working hours with a friendly team , it's a start career only but not for future , always follow the terms and conditions in respectful way.
Pros
New friends
Cons
Long hours
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Na
Customer Service Representative (Former Employee) - Dubai Silicon Oasis - June 9, 2020
It is a stable company up until covid 19
Where like other companies they tend to go eith cost cutting and release some of the good agents
I recommend this to my friends
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A good start and good environment
Customer Service Representative (Former Employee) - DubaiOutsourcezone - March 31, 2020
Salary is too less if you want to be stable. Career wise, it will take a while for a promotion. It was fun working there because the of the place and the people around.
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there is no fun places to spend with
Customer Service Representative (Current Employee) - Dubai Silicon Oasis - August 22, 2019
there is no fun places to spend with and Nothing to be offer to the employee also it is a good place to work in cupola with less pressure
working for more than 2 years now
Pros
no free things to be offer
Cons
long hours working
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nice work place
Customer service representative (Current Employee) - Dubai - June 10, 2019
i joined this company with full hope to improve my skills
great management
great team leaders
big company will never lose if you join this company
im still learning more from the team work
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Highly Motivated Employees
Operations Manager (Current Employee) - Dubai - January 31, 2018
Diverse work enviorment and staff challenges staff to perform a higher level. Staff Share a bond of unity and always ready to give more than 100 percent.
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Educating place
Quality Customer Verification Analyst/ HR Admin (Former Employee) - Dubai - January 27, 2018
Welcoming people, great learning environment, training and career enhancement. Resourceful teams, work and life balance, though pay scale can be looked upon.
Pros
fixed hours
Cons
transportation
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Productive workplace
MIS Executive (Current Employee) - Dubai - November 7, 2017
Cupola Teleservices has given me the opportunity to learn many things and advance my skills in MS Excel and also to manage a team.
The management has pushed me to do my best everyday which increased my knowledge in the operations.
The hardest part of the job is staying back for 12 hours to finish reports.
My colleagues are very supportive and respectful.
Most enjoyable part of the job is the satisfaction of providing accurate and correct data which the management appreciates.
I am seeking for a better opportunity with a higher rate in able to provide better for my family.
Pros
Team work
Cons
Long hours, compensation
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Challenging
Customer Service Representative (Former Employee) - Dubai - July 21, 2017
I was very thankful to have experienced working in this company. I have learned a lot specially in dealing with people. I am hoping to have opportunity to work like with this company.
Pros
Good Salary
Cons
Pressure
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i have learned a lot from this company
operator service (Current Employee) - dubai outsource zone - November 29, 2016
i have started working in this company from last 4 years, i have learned so much here working in different projects under the same company. and now looking for more and better opportunities
Pros
best place for work experence
Cons
no fixed day weekly off
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Its a good place
Customer Service Representative (Current Employee) - Dubai Silicon Oasis - April 27, 2016
i joined cupola tele service 2 year back its a very good company to work with and its very friendly people over here the only issue to leave the company is the salary from which i can not survive any more rest the company is Awesome
Pros
N/a
Cons
N/a
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fun work place
Service Desk Analyst Technical Support (Current Employee) - Dubai Free Zone - December 28, 2015
so busy environment , calls and support
have learned new technology and procedure
great team work
hardest part is so many changes on procedure even during the day
most enjoyable is the team and new technology around
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productive and quick learning place for growth
Customer Service Representative for RTA (Former Employee) - Dubai Free Zone - December 7, 2015
fun to work on the weekends like on Saturday till noon only
learned to swim and survive on our own
best management I ever got to work with
best of the team leads and manager
the best part is that we need to meet our daily targets
being on our toes all the time and being alert about the new updates
Pros
free lunch on the month ends, free movie tickets for couple every month end, dinner vouchers, etc
Cons
nothing at all
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another few words
Customer Services Representative (Former Employee) - RTA - March 22, 2014
the typical day we start with a shift handling where we discuses all the new updates then everybody goes to his/her station to start taking calls & it ends with a long journey in our bus where everybody share his experience for the day till everyone reach his home .the hardest part in this job is when you tries to guide a customer to some location you are not familiar with & what i really enjoyed is when we gather out for BBQ or small trip or even just having some tea time ; i comes to know the people around me more closer & we become not just a colleague but life time friends
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Company's review
Network Engineer (Current Employee) - Building # 8, Dubai Outsource Zone, Dubai - July 6, 2012
This company is really good for starters especially college students looking to start their professional careers. On the other side it is worst for those who are looking for career growth.
Pros
good salary for starters
Cons
salary will remain same till the entire tenure
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Ask a question about working or interviewing at Cupola Teleservices. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.1 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about Cupola Teleservices
- A person who cannot speak arabic can apply for the interview3 people answered
- How did you feel about telling people you worked at Cupola Teleservices?2 people answered
- What is the Cupola Teleservices employee discount?2 people answered
- Do they hire applicants who don't talk much in Arabic?2 people answered
- What are some tips for doing well in the interview2 people answered
- Is Cupola Teleservices hiring new workers during the COVID-19 outbreak?One person answered
- How long does it take to get hired from start to finish at Cupola Teleservices? What are the steps a…One person answered
- What do they usually ask in interview for the position of customer service representativeOne person answered
- It says rotational shifts...... are these night shifts?One person answered
- Do they hire people who dont know how to speak and write arabic?One person answered
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