Cupola Teleservices
3.4 out of 5 stars.
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Cupola Teleservices Pay & Benefits reviews

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Location
United Arab Emirates48 reviews

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3.1Work-Life Balance
2.5Pay & Benefits

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nothing much

Indeed Featured review

The most useful review selected by Indeed
not much only long working hours with a friendly team , it's a start career only but not for future , always follow the terms and conditions in respectful way.

Pros

New friends

Cons

Long hours
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Good work place

Good experience to get from working there .Professional company .Good environment.A good place to learn more about customer service Salary paid in time.
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Good to start your carrier.

Its nice working with cupola teleservices.Flexible working hours. 24/7 culture.You get salary on time.HR is cooperative.They have multiple projects.

Pros

Only your salary

Cons

No increase in salaries.
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You can see the face from reception

Receptionist is arrogant and impolite. Doesn't know how to greet and so rude. So first impression is that the company isn't really good at all as per others review. But maybe good for starters. A receptionist without manners that is the face of their company.

Pros

Free water

Cons

No benefits you will pay for your own visa and a lot of deductions.
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A good start and good environment

Salary is too less if you want to be stable. Career wise, it will take a while for a promotion. It was fun working there because the of the place and the people around.
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poor

Very poor low salary very very poor increment and raise very poor health insurance poor management Poor staff Good culture diversity low staff retention high number of resignation
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its fun place to work to but not for long time.

cupola is a good place to work to but no benefits with salary the management isn't good that much there is some rules which isn't fair for the agents.
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there is no fun places to spend with

there is no fun places to spend with and Nothing to be offer to the employee also it is a good place to work in cupola with less pressure working for more than 2 years now

Pros

no free things to be offer

Cons

long hours working
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work enviroment

cupola is one of the best companies that ive worked in but they have two issues; the weak salary they give and the policy of the 5000 AED fine they apply upon you if you decided to leave before completing 1 year but regarding the other sides everything is great about this company.
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only good for a last resort

compared to other related companies of the same field it has a very average infrastructure with poor management and very bad benefits.
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Productive workplace

Cupola Teleservices has given me the opportunity to learn many things and advance my skills in MS Excel and also to manage a team. The management has pushed me to do my best everyday which increased my knowledge in the operations. The hardest part of the job is staying back for 12 hours to finish reports. My colleagues are very supportive and respectful. Most enjoyable part of the job is the satisfaction of providing accurate and correct data which the management appreciates. I am seeking for a better opportunity with a higher rate in able to provide better for my family.

Pros

Team work

Cons

Long hours, compensation
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Challenging

I was very thankful to have experienced working in this company. I have learned a lot specially in dealing with people. I am hoping to have opportunity to work like with this company.

Pros

Good Salary

Cons

Pressure
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Learnt a lot

it was a great experience to spend my first summer job there as i had to work temporarily but the salary was not enough for the transport as i live in ajman
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Mint Middle east environment

My duty is doing processing of replacement and renewal and new Cards. the environment in mint middle east is fantastic. the hardest part is we working overstaying in the office without overtime

Pros

full time

Cons

8 hrs
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Company is good overall.

Job security totally depends upon the campaign. Management is good and helping. Friendly environment. Increments are not easy to get here.
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Its a good place

i joined cupola tele service 2 year back its a very good company to work with and its very friendly people over here the only issue to leave the company is the salary from which i can not survive any more rest the company is Awesome

Pros

N/a

Cons

N/a
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seals _ outbound calls _ inbound calls

its good but am searching for the better But the problem is that no increase in salaries may get on the experiences of work is as representative Services And I wish to get the best work
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good workplace

good management hard working handling multi projects doing inbound and outbound calls data profiling register the customers for the events

Pros

free lunch

Cons

9 working hours
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Company's review

This company is really good for starters especially college students looking to start their professional careers.On the other side it is worst for those who are looking for career growth.

Pros

good salary for starters

Cons

salary will remain same till the entire tenure
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Overall rating

Based on 50 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.5 out of 5 stars for Culture
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