Cupola Teleservices Culture reviews
Review this companyJob Title
All
Location
United Arab Emirates48 reviews
Search reviews
Sort by
Found 10 reviews matching the searchSee all 50 reviews
Good to start your carrier.
Customer Services Representative (Current Employee) - Dubai - January 25, 2022
Indeed Featured review
The most useful review selected by IndeedIts nice working with cupola teleservices.Flexible working hours. 24/7 culture.You get salary on time.HR is cooperative.They have multiple projects.
Pros
Only your salary
Cons
No increase in salaries.
Was this review helpful?
poor
Quality Analyst (Former Employee) - Dubai - February 23, 2020
Very poor low salary
very very poor increment and raise
very poor health insurance
poor management
Poor staff
Good culture diversity
low staff retention
high number of resignation
Was this review helpful?
Highly Motivated Employees
Operations Manager (Current Employee) - Dubai - January 31, 2018
Diverse work enviorment and staff challenges staff to perform a higher level. Staff Share a bond of unity and always ready to give more than 100 percent.
Was this review helpful?
Self-appraisal
dubai (Former Employee) - Dubai Free Zone - May 2, 2017
This past year, I really worked on improving my teamwork skills. After completing the 2-day Teamwork 101 course, I had a much better understanding of team dynamics and how to contribute more effectively in the various roles and stages of team development
Was this review helpful?
fun work place
Service Desk Analyst Technical Support (Current Employee) - Dubai Free Zone - December 28, 2015
so busy environment , calls and support
have learned new technology and procedure
great team work
hardest part is so many changes on procedure even during the day
most enjoyable is the team and new technology around
Was this review helpful?
Typical call center environment
Customer Service Representative (Former Employee) - Dubai, DU - August 8, 2015
A productive company with a good management. Very professional. It was a fun place to work in specially with fun coworkers surrounded you and you feel them like a family.
Was this review helpful?
productive and a hard work place
Call Center Agent (Former Employee) - Dubai - November 26, 2014
A productive company with a good strict management that provides everything in a professional way .. it was a fun place to work in specially with fun coworkers surrounded you and you feel them like a family ..
Was this review helpful?
Fun workplace
Customer service representative/Event organizer (Former Employee) - Dubai - January 20, 2014
9 working hours with enough breaks to refresh and get back to work as efficient as possible. lenient team-leader with understanding attitude of the work pressure. great co-workers, made lots of friends there. the hardest part of the job is having a high target to reach and the enjoyable part is being able to communicate with different people.
Was this review helpful?
Direct Sales agent in Banking sector, throughout career acquires solid understanding of customer expectations,effective sales methods.
Direct Sales Agent of Credit Cards for HSBC Bank (Current Employee) - Dubai, DU - October 28, 2013
Daily Data Calling system and company visits in order to have the face to face meetings for a better productivity.
Learned how to deal with different different nationalities,how to tackle and convince them accordingly,and improved my sales skills as well.
my colleagues are very supportive and interactive.
The hardest part of the job is the travelling as it is located little far.
The most enjoyable part of the job is you get to enter different places ,meet different people.
Cons
Hard Travelling
Was this review helpful?
Good Learning ground
Customer Service representative (Current Employee) - Dubai Outsource Zone - May 29, 2013
As per me its good learning ground.
My work has has taught me good customer service skills.
How to work with in the team and how to manage presuure.
The hardest part of the job is to control work pressure.
The most enjoyable part of the job is to share the joy of our success with the team.
Pros
Appreciation
Cons
tough cases
Was this review helpful?
Help us improve!
Is Indeed your favorite place to learn about companies?
See more Cupola Teleservices reviews
You may want to try:
Want to know more about working here?
Ask a question about working or interviewing at Cupola Teleservices. Our community is ready to answer.Ask a QuestionOverall rating
5
10
4
13
3
19
2
3
1
5
Ratings by category
3.1 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about Cupola Teleservices
- A person who cannot speak arabic can apply for the interview3 people answered
- How did you feel about telling people you worked at Cupola Teleservices?2 people answered
- What is the Cupola Teleservices employee discount?2 people answered
- Do they hire applicants who don't talk much in Arabic?2 people answered
- What are some tips for doing well in the interview2 people answered
- Is Cupola Teleservices hiring new workers during the COVID-19 outbreak?One person answered
- How long does it take to get hired from start to finish at Cupola Teleservices? What are the steps a…One person answered
- What do they usually ask in interview for the position of customer service representativeOne person answered
- It says rotational shifts...... are these night shifts?One person answered
- Do they hire people who dont know how to speak and write arabic?One person answered