Amazon.com
3.5 out of 5 stars.
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Customer Service Representative Interviews at Amazon.com

Here’s what others thought about the interview process at Amazon.com.

Interview experience

Based on 40 interviews
Favorable

Interview difficulty

Based on 40 interviews
Medium

Interview process length

Based on 32 interviews
About a day or two

Customer Service Representative Interview process at Amazon.com

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 9.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.

Interview process length
About a day or two
31%
About a week
19%
About a month
19%
More than one month
19%
About two weeks
13%
Most reported steps
Phone call/screening
61%
Written test
58%
Problem solving exercises
48%
On-site interview
42%
Background check
32%
Least reported steps
Take-home/sample work
6%
Presentation
6%
They have no interview
3%

What candidates say about the interview process at Amazon.com

  • The process took 3 days. I interviewed at Amazon. Interview. No interview process just tell you about the company and do a drug test,take your picture and select your schedule.it's all a step by step …
    Shared on January 22, 2018 - Costumer Service Representative - phillipines
Read more about the interview process at Amazon.com

Customer Service Representative Interview questions at Amazon.com

Commonly asked questions, as reported by candidates

  • Tell me something about yourself
    Shared on January 9, 2019 - CUSTOMER SERVICE ASSOCIATE - Philippines

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