Alef Education
3.6 out of 5 stars.
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Alef Education Employee Reviews

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Location
United Arab Emirates7 reviews

Ratings by category

3.6Work-Life Balance

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Agile company and expanding

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Alef education is Agile company, expanding within the Middle East and International as well.The culture is very good and recommended.Since the company is EdTech so there is a lot of new experience to gain.

Pros

Agile company and expanding. Culture

Cons

none
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alef education such a great company to work

every thing is perfect I never had such a great experience like the one which I had in Alef education they are like a family, the most important about alef how they trust the employees and appreciate their efforts , wishing all the best for them,
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Fast paced and agile

Fast paced and agile, needs multitasking for completing the allocated tasks, supportive team mates and management. Stressful yet worth the learning experience
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They doesn't care about employees at all

They treat staff really bad treatment you can't ask for your rights also stress all the time, bad management always do double work so much work, also you requested to do tasks not in your roll, some times you requested to do work in week end

Pros

Salary is not bad

Cons

Every thing else bad
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Quick review

Good work Bad IT mgmt Little compensations Lots of surprises No respect to your valued opinions No job security at all , firing you without letting you know I don't advise you to go with them.

Pros

Work nature is with education

Cons

IT mgmt, no raise, no job security, no respect to your hard work
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It support specialist at alef education

the day at work include all bellow tasks Serve as the first point of contact for walk-in customers seeking technical assistance, Analyze and resolve end user hardware and software computer problems in a timely and accurate fashion., Troubleshoot hardware and software issues in person, remotely and via phone, Offer daily operations and systems support to users, Perform daily operational checklist from school to confirm the operational readiness of Alef at School, Properly escalating unresolved incidents to the next level of support , Follow-up and update customer status and information ,Verify functionality of hardware and software components , Administer and support network operations ,Coordinate and follow up resolution for open/pending incidents ,Ensure proper recording, documentation and closure. also responsible on conducting IT based trainings to users and IT support during any training or special function conducted by Alef Education. the new skills for me to work in educational field ( schools ) and specially work with students , the school community is very excited enjoyable and lovely at the same time there is a lot of difficulties to deal with young student ( grade 5, 6,7,8)
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Productive and fun work place

HR main goal is the client experience to ensure that employees are comfortable, engaged and motivated. Leadership is still junior but open for learning and development.
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Overall rating

Based on 8 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.9 out of 5 stars for Culture

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