AAA
3.5 out of 5 stars.
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AAA

AAA Employee Review

Good way to learn or start a career but never going to make any money

What is the best part of working at the company?The training. The time they give you to learnWhat is the most stressful part about working at the company?Big Brother is always watching. You always have to shut down your computer when you step away from your computer. Even if the printer is in front of you.What is the work environment and culture like at the company?I felt like a robot. Some things were not handled fairly. A CSR can give one Agent every good lead and give a new person all the worthless leads that are a lot of work for nothing.What is a typical day like for you at the company?Answer phones, run quotes and a lot of paperwork and steps for one policy. You can never leave your desk. And don't speak to other coworkers at all!!!
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Productive

Only customer satisfaction Major part should be employee satisfaction and if once the agent are satisfied they will make customer life good. Only customer satisfaction.
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excellent work enviornment

fun related work.learned to work under pressure .sales oreinted management people.maximum utility of limited infrastruture.timely updation of customer details.

Pros

overtime benefit

Cons

long working hours
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Significant experience with Windows and business systems.

typical workday is from 8-5, I do enjoy working with my current job, the culture and the people make it a great place to work for.

Pros

free coffee & tea

Cons

long hours
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Overall rating

Based on 1,497 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

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  • Good way to learn or start a career but never going to make any money