AT&T Employee Reviews

opportunity to learn new technologies work with skilled and competent team balance between life and work environment opportunity to learn computer based project management tools Technical and analytical support from international teams

Was this review helpful?

Good Company

Customer Service Representative (Part Time) (Former Employee) - Qualfon Inc., - August 29, 2019

I have learned how to handle customer in a polite manner and importantly problem solving, i learned how to look for possible solutions for technical related difficulties, which the customer want us to fix.

Pros

Free food Allowance, and travel allowance

Cons

Long Hours

Was this review helpful?

Productive work environment

CUSTOMER SERVICE SUPERVISOR (Former Employee) - Dubai - April 14, 2019

It’s a place of growth if you intend to and a place of relaxation where knowledge can be asserted. Minimal distractions and great benefits for staffs.

Was this review helpful?

Seeking an opportunity where I can improve my ability in field of LTV Driving position which I can handle with a reputable organization. My primary

Company Driver (Former Employee) - Dubai, DU - May 13, 2015

Seeking an opportunity where I can improve my ability in field of LTV Driving position which I can handle with a reputable organization. My primary goal is to contribute whatever I can towards strengthening and enhancing the of the organization.reputation

Was this review helpful?

Scope of Support

Customer Service Representative (Former Employee) - Dubai - February 21, 2014

Customer Service Representative (AT&T U-verse) Sutherland Global Services – Davao, City (March 2010 – May 2012) * Created new processes and systems for increasing customer service satisfaction. Resolved product issues and shared benefits of new technology. Managed quality communication, customer support and product representation for each client. Worked under strict deadlines and responded to service requests and emergency call-outs. Interacted with customers to follow-up on shipping statuses and expedited orders. Prompt responded to general inquiries from members, staff, and clients via mail, e-mail, fax or phone call. Assisted customers, members and clients general complaints. Guaranteed positive customer experiences and resolved all customer complaints in timely manner. Responsible for ringing up customers in a timely manner and guaranteeing level of customer service. Meeting the expectations of each clients, customer and members toward 100% customer satisfaction rates. Provides reliable information, answers and details to each customer’s query. Technical Support Representative (Call Center Agent-AT&T U-verse) -

Pros

Incentives, Freebies and Flexible working hours

Cons

Grave yard shift

Was this review helpful?

Rate your recent company

Share your experience to help others

See more AT&T reviews

You may want to try:

all AT&T reviews worldwide (45,539 reviews)

Want to know more about working here?

Ask a question about working or interviewing at AT&T. Our community is ready to answer.Ask a Question

Overall rating

Based on 45,539 reviews

15.2K

12.9K

9.6K

3.9K

Ratings by category

3.4 out of 5 stars for Work/Life Balance

4.0 out of 5 stars for Salary/Benefits

3.2 out of 5 stars for Job Security/Advancement

3.3 out of 5 stars for Management

3.5 out of 5 stars for Culture

Questions about AT&T

AT&T Reviews by Job Title

AT&T Reviews by Location

Dubai4 reviews

Learn about popular job titles at AT&T

See all job titles at AT&T

Companies
AT&T
Employee Reviews