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FOH Supervisor/ FOH Team Leader
Ras al-Khaimah
AED3,500 - AED3,800 a month
Full-time

Job details

AED3,500 - AED3,800 a month
Full-time
Ras al-Khaimah

Full job description

This role is for our subsidiary MAXZI Restaurant and Cafe. This role is an integral part of the restaurant team and, working closely with the manager, deputy and other front of house supervisors, you will support in all areas of the restaurant, including taking responsibility for running the shift on occasions during the manager/deputy’s absence.

Your duties will include:

  • Assisting with the daily operations of the restaurant, staff training and embedding the standards required of the team
  • Regularly running the shift, ensuring that daily shift plans are followed (managing breaks, shift changeovers and table plans) – whilst also undertaking ‘hands on’ duties as required
  • Build and maintain good working relationships with other front of house supervisors, ensuring that the team work together in a common goal and vision of delighting our customers to drive sales and return visits
  • Delivering excellent standards of customer service at all times by listening, understanding and dealing with customer queries in a confident, professional, knowledgeable and friendly manner – and leading and motivating the team to do the same
  • Effective communication with the kitchen team e.g. in relation to food allergens
  • Assist with ensuring that high standards of hygiene, safety and general housekeeping are met at all times
  • Ensuring personal cleanliness and that of the team is to a high standard at all times (clothes, hands, PPE etc)
  • Passing customer feedback to management
  • Dealing with complaints in the restaurant through to a successful resolution • Maintain vigilance against theft of services
  • Attending staff meetings and relevant training courses • Other duties as required within the department and wider store as required

Job Type: Full-time

Pay: AED3,500.00 - AED3,800.00 per month

Application Question(s):

  • Can you join immediately?

Work Location: In person

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