Virtual Customer Support jobs in UAE
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- MCCOIN VIRTUAL ASSETS L.L.CRemote
- 1–3 years in customer support (Fintech/Crypto preferred).
- This role requires individuals who can operate with speed, precision, and sound judgment in a high-…
- First Abu Dhabi BankDubai
- Maintains customer records by updating customer history through service requests/complaints and Notes.
- Recommend potential products or services to management by…
View similar jobs with this employerMCCOIN VIRTUAL ASSETS L.L.CDubai- This role requires a "Product + Customer first’’ mindset, where every customer friction point is viewed as a data point for engineering improvement.
- Farnek ServicesDubai
- Familiarity with customer service trends in the UAE market.
- Strong customer-centric mindset and familiarity with FM service workflows.
- View all Farnek Services jobs - Dubai jobs - Call Center Supervisor jobs in Dubai
- Salary Search: Call Center - Supervisor salaries in Dubai
- See popular questions & answers about Farnek Services
- Fakeeh University HospitalDubai
- To provide a high-quality, professional service to all visitors at the reception, ensuring efficient communication and customer service.
- WavetecUAE
- Ensure daily reporting about finished or pending tasks, and technical support services status.
- Direct communication with enterprise customers, prior, during and…
- View all Wavetec jobs - UAE jobs - Customer Engineer jobs in UAE
- Salary Search: Customer Support Engineer salaries in UAE
Freelance In-Person Event Specialist - Dubai, UAE
Often replies in 1 dayVisit.orgDubai- You love building relationships with customers and enjoy customer service.
- You have super strong interpersonal and customer service skills, especially in fast-…
Freelance In-Person Event Specialist - Dubai, UAE
Often replies in 1 dayVisit.orgDubai- You love building relationships with customers and enjoy customer service.
- You have super strong interpersonal and customer service skills, especially in fast-…
- BattleWorldDubai
- Strong communication skills and a customer-oriented approach.
- Your expertise will help us deliver an exceptional experience to our customers.
- View all BattleWorld jobs - Dubai jobs - Systems Administrator jobs in Dubai
- Salary Search: System Administrator (night shift) salaries in Dubai
- Schneider ElectricDubai
- Organized approach to managing priorities and delivering quality support under pressure.
- Provide frontline technical support by responding to inquiries and…
- View all Schneider Electric jobs - Dubai jobs - Partner jobs in Dubai
- Salary Search: Tech Partner salaries in Dubai
- See popular questions & answers about Schneider Electric
- Synergy Project Management LLCDubai
- Build automated customer support workflows.
- Build conversational AI agents capable of handling customer service, sales, operations, and support functions.
- Standard CharteredDubai
- Collaborate with internal teams to support continuous service improvement.
- We also support small business clients with their business banking needs.
- Etihad AirwaysAbu Dhabi
- Drive new business generation through outbound prospecting (calls, email, virtual channels).
- Identify trends (customer objections, pricing, competitors) and…
- View all Etihad Airways jobs - Abu Dhabi jobs - Inside Sales jobs in Abu Dhabi
- Salary Search: Inside Sales Officer salaries in Abu Dhabi
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- MCCOIN VIRTUAL ASSETS L.L.CDubai
- Conduct periodic customer reviews based on risk classification.
- The Compliance Analyst is responsible for executing McCoin’s AML/CFT, sanctions, Travel Rule and…
- View all MCCOIN VIRTUAL ASSETS L.L.C jobs - Dubai jobs - Compliance Officer jobs in Dubai
- Salary Search: Compliance Analyst salaries in Dubai
- Ultahost, incDubai
- Maintain and optimize server operating systems across physical and virtual environments.
- As a senior member of the operations team, you will play a key role in…
- We are seeking a dynamic and customer-oriented Front Office Executive to be the face of our shared workspace community.
- Welcoming Members and Guests.
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Job Post Details
Job details
Pay
- From AED5,000 a month
Job type
- Full-time
Location
Remote
Full job description
Job Summary:
Customer Service at McCoin is a core operational and risk control function. This role requires individuals who can operate with speed, precision, and sound judgment in a high-stakes environment where customer experience, financial transactions, and regulatory expectations intersect.
Key Responsibilities
- Handle Customer inquiries via chat, email, and ticketing systems
- Deliver clear, structured, and solution-oriented response
- Support onboarding, KYC, Deposits, withdrawals and transactions
- Identify and escalate risk, fraud, and compliance issues
- Maintain SLA targets and prioritize effectively
Required Qualifications
Qualifications
- Bachelor’s degree preferred
- 1–3 years in customer support (Fintech/Crypto preferred)
- Experience in high-volume environments
Skills & Tools
- Strong communication skills (English required, Arabic is a plus)
- Ability to multitask in high-volume environments
- Problem-solving mindset
- Basic understanding of crypto and KYC
- Experience with CRM tools
Soft Skills
- Clear and structured communication
- Strong problem-solving and logical thinking
- Calm under pressure
- High attention to detail
- Sound judgment and ownership
Pay: From AED5,000.00 per month
Work Location: Remote
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