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ERP Implementation Specialist (Arabic Speaker) - job post

Polaris Technology
3 reviews
DubaiRemote
AED4,500 - AED5,500 a month
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Here’s how the job details align with your profile.

Pay

  • AED4,500 - AED5,500 a month

Job type

  • Full-time

Full job description

Who We Are:

Polaris Technology is a leading provider of cutting-edge ERP software solutions, specializing in the restaurant industry. Our innovative software is designed to optimize operations and enhance the profitability of our clients. We are dedicated to delivering outstanding service and ensuring the success of our clients through seamless implementation and ongoing support.

About the Role:

As an Implementation Specialist at Polaris Technology, you will play a pivotal role in deploying and delivering our software applications to our valued clients. Your expertise and dedication will ensure that our clients experience a seamless transition to our software, enabling them to optimize their business operations and maximize profitability.

What You’ll Do:

  • Lead and manage the end-to-end deployment, configuration, and data migration of our state-of-the-art ERP software for restaurant clients.
  • Ensure a smooth and trouble-free transition to operational excellence for clients, minimizing disruptions to their daily operations.
  • Establish and maintain close, collaborative relationships with clients to gain a deep understanding of their unique business processes, goals, and requirements.
  • Offer tailored solutions and recommendations that align with the specific needs of each client.
  • Provide clients with comprehensive training on the functionality and usage of our ERP software.
  • Ensure that clients have the knowledge and skills required to effectively utilize the software, promoting successful and efficient adoption.
  • Monitor the performance of ERP software at client sites, identifying areas for improvement and optimization.
  • Proactively recommend enhancements and refinements to enhance the efficiency and effectiveness of client operations.
  • Stay current with industry trends, emerging technologies, and advancements in ERP software.
  • Provide clients with valuable insights and recommendations to help them leverage the latest innovations to their advantage.
  • Collaborate effectively with cross-functional teams within Polaris Technology to provide input and feedback for product enhancements and updates.
  • Share client feedback and insights to inform the continuous improvement of our ERP software.
  • Assist in data encoding and migration processes during the ERP software implementation.
  • Ensure the accuracy and integrity of data transferred to the new system, contributing to the success of the deployment.

What We’re Looking For:

  • A bachelor's degree in Computer Science, Information Technology, Accountancy, or related fields is mandatory.
  • Demonstrated track record of at least 2 years in successfully implementing and supporting ERP software systems, preferably within the restaurant or hospitality industry.
  • Possesses a profound technical acumen, with an extensive comprehension of ERP software architecture and its functionality.
  • Exhibits exceptional problem-solving and troubleshooting skills, with a proven ability to address and resolve intricate technical issues effectively.
  • Demonstrates outstanding interpersonal and communication skills, both in written and verbal forms.
  • Capable of conveying complex technical concepts to non-technical users with clarity and precision.
  • Strong project management skills, including the capacity to concurrently oversee multiple client implementations and support initiatives.
  • A track record of meeting project deadlines and consistently delivering high-quality results.
  • A keen eye for detail and a steadfast commitment to maintaining data integrity and ensuring system reliability.
  • Willingness to travel to client sites as required for on-site support.
  • Must be open to working remotely during night shifts to accommodate global time zone differences.
  • Candidates of all nationalities are encouraged to apply, and the role is open to experienced professionals.

Additional information:

Location: Business Bay, Dubai

Work Timing: Monday to Saturday. Saturday is WFH

Job Type: Full-time

Salary: AED4,500.00 - AED5,500.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Required)
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