The Smile Group jobs

Job Requisition ID: 179583

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Sales Assistant is tasked with driving sales and ensuring customers have a positive experience during their visits. This role includes maintaining the aesthetics and operational standards of the store through assigned duties. A successful Sales Assistant will embody the brand spirit, exhibiting an energetic and personable approach to customer interactions, thereby enhancing customer satisfaction and retention. The role operates within the retail division, contributing to the brand's visibility and operational success.

General

• Generate sales while ensuring a positive customer experience.
• Perform various operational duties as assigned by the store management.
• Maintain store standards and cleanliness to create a sparkling clean and organized environment.
• Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provide customers with current relevant information about products.
• Deliver quality service in the fitting rooms and attempt to add on to sales.
• Provide efficient service at the cash wrap, offer gift cards, and maintain cleanliness.
• Capture customer information in the database.

• Strong customer service skills.
• Experience in retail sales environment.
• Proficient in the use of CAD and design software.
• Physical stamina for standing and performing duties for extended periods.

• High School Degree.
• 1-2 years of retail sales experience.
• Ability to use computer-aided design (CAD) packages, such as AutoCAD, Sketchup, Illustrator or Photoshop to create visuals and plans.
• Good verbal communication skills, some heavy lifting, and ability to stand for a minimum of 8 hours.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…