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Stewarding Supervisor
Permanent, Full-time

Job details

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Job type

Permanent
Full-time

Full job description

Overview:

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.


As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.


For more information, visit tfghospitality.com

Job Description:
The Stewarding Supervisor is responsible for supervising daily stewarding operations and ensuring the highest standards of cleanliness, sanitation, organization, and efficiency within kitchen and food-service areas at an exclusive luxury destination.
The role leads the stewarding team, coordinates cleaning and equipment-support activities, and works closely with the culinary and operational departments to ensure smooth and professional service delivery.
Key Responsibilities
  • Supervise and coordinate the daily activities of the stewarding team.
  • Prepare duty schedules, assign work areas, and allocate cleaning and equipment-support responsibilities.
  • Ensure all kitchen areas, workstations, floors, walls, sinks, storage areas, and service zones are cleaned and sanitized to the required standard.
  • Supervise the washing, sanitizing, drying, polishing, and storage of crockery, cutlery, glassware, cookware, utensils, and kitchen equipment.
  • Ensure dishwashing and cleaning equipment is operated safely and maintained in good working condition.
  • Coordinate the timely delivery of clean equipment, utensils, and service items to the culinary and Food and Beverage teams.
  • Support the kitchen team before, during, and after regular service, private functions, events, and special occasions.
  • Monitor hygiene, sanitation, waste-management, pest-prevention, and cleaning standards.
  • Ensure cleaning chemicals, tools, equipment, and supplies are used, stored, and handled correctly.
  • Maintain accurate records of cleaning schedules, equipment condition, breakages, shortages, stock usage, and maintenance concerns.
  • Monitor and control the use of cleaning materials and stewarding supplies.
  • Conduct regular inspections of stewarding areas, equipment, storage rooms, waste areas, and service spaces.
  • Report damaged, missing, or malfunctioning equipment to the Maintenance Manager or relevant department.
  • Coordinate with Kitchen, Food and Beverage, Housekeeping, Stores, Maintenance, Security, and other departments as required.
  • Train, coach, and guide stewarding team members on cleaning procedures, safe chemical handling, hygiene, equipment operation, and workplace safety.
  • Monitor team attendance, punctuality, grooming, conduct, productivity, and adherence to procedures.
  • Assist with stock counts, requisitions, storage, and replenishment of stewarding supplies.
  • Ensure correct waste separation, disposal, recycling, and collection procedures are followed.
  • Support audits, inspections, risk assessments, and health and safety initiatives.
  • Maintain confidentiality and discretion regarding clients, private functions, organizational activities, and operational matters.
  • Perform other reasonable duties assigned by management.
Desired Skill & Expertise:
  • Previous experience as a Stewarding Supervisor, Senior Steward, Kitchen Steward, or in a similar supervisory role.
  • Experience within a luxury, premium, private, corporate, lifestyle, or high-end environment is preferred.
  • Good knowledge of cleaning, sanitation, dishwashing, waste management, and kitchen-support procedures.
  • Experience supervising, training, and developing a stewarding or cleaning team.
  • Knowledge of food-safety, hygiene, chemical handling, manual handling, and workplace-safety practices.
  • Ability to operate and troubleshoot basic dishwashing and cleaning equipment.
  • Good organizational, communication, and team-management skills.
  • Ability to work flexible hours, including evenings, weekends, public holidays, and busy service periods.
  • Physically fit and able to stand, walk, bend, and lift for extended periods.
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