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    • Suitable candidate will be reporting directly to the Director of Wellness and should have at least 1 years’ experience in a similar position in luxury resorts…
    • View all One&Only Royal Mirage jobs - Dubai jobs - Customer Experience Agent jobs in Dubai
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    • Administer professional massages (e.g., Swedish, deep tissue), body treatments (scrubs, wraps), and aesthetic services (facials, waxing, manicures/pedicures)…
    • Strong knowledge of spa treatments, wellness services, and luxury guest expectations.
    • As a Spa Receptionist at Banyan Tree Dubai, you are responsible for…
    • Proven experience in spa management.
    • Promote spa services and products to guests.
    • Manage inventory of spa supplies and retail products.
    • Good understanding of Spa public area duties and ability to explain spa equipment and spa offerings.
    • Maintain spa knowledge and awareness with ongoing spa…
    • Greet VIP guests and conduct spa tours when required.
    • Ensure adherence to safety procedures and spa protocols across the team.
    • Strong knowledge of spa treatments, guest service, and spa operations.
    • Supervise, support, and motivate spa therapists, receptionists, and other spa staff.
    • Know the benefits, indications and contraindications of all spa services, professional and retail products.
    • Establish good rapport with guests while maintaining…
    • Supervise health club operations: Support the Manager/Director in operating the health club, fitness center, spa, or salon.
    • Explain spa/salon services, packages, promotions, and memberships to clients.
    • Previous experience in a spa, salon, beauty clinic, or hospitality environment is…
    • Support the delivery of personalized spa experiences and service recovery.
    • Assist with the execution of spa promotions and seasonal offers.
    • As our Spa Receptionist, you’ll create a serene first impression, manage bookings with grace, and ensure every guest feels pampered from the moment they arrive.
    • You will have excellent communication and service skills and enjoy consulting and advising guests on treatments and products specific to their needs, whilst…
    • Good knowledge of spa massage services.
    • Minimum 2 year of receptionist experience in spa receptionist in Dubai.
    • Must currently be based in Dubai.
    • Oversee the daily operations of the spa, ensuring a seamless guest experience, from scheduling treatments to managing spa services, fitness center, and retail…

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Wellness Experience Agent - Spa
One&Only Royal Mirage
·
4.3
Dubai
Apply on company site

Full job description

Wellness Experience Agent - Spa
(14732)


At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.



Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Wellness Experience Agent to join our Wellness, Movement and Longevity team at One&Only Royal Mirage Resort in Dubai.


With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond developing potential relationships where you will be responsible for delivering exceptional guest experience to our loyal guestsin line with the Hotel brand standards. Responsible for revenue generation through retail, up selling and cross sales to other business centers in the spa.


Suitable candidate will be reporting directly to the Director of Wellness and should have at least 1 years’ experience in a similar position in luxury resorts or five-star hotels. He/She must have a strong experience in health & beauty section, creative, dynamic, passionate and flexible.


Excellent spoken and written communication skills in English and/or another language. Computer literacy including relevant software and experience in using. Middle East/GCC experience is an advantage.


Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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