Soft Services Services jobs
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- Farnek ServicesUAE
- Oversee daily cleaning, maintenance, and support services to ensure 6-star standards.
- The Assistant Soft Services Manager is responsible for managing and…
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- LocobearDubai
- Position: Event Coordinator Department: Operations / Sales & Events.
- Reports To: Operations Manager / Duty Manager /Event Assistant manager.
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- Farnek ServicesUAE
- Minimum 8 years experience in airport operations, facility management, or large-scale cleaning services.
- Responsible for planning, coordinating, and overseeing…
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- Appetite Catering Services LLCAbu Dhabi
- Maintaining Excel Trackers - updating it on daily, weekly and monthly basis.
- Preparing all types of Excel Reports using Vlook up formulas and other excel…
- Royal Destination Hospitality ServicesAbu Dhabi
- The ideal candidate will assist the finance department with day-to-day accounting operations, bookkeeping, reconciliations, and financial reporting.
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- FAIRMONTDubai
- Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.
- Log and treat wakeup call requests.
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- AradaSharjah
- We are seeking a reliable and customer-focused Cashier to manage daily cash transactions, process payments accurately, and provide excellent customer service.
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- HOF Immigration ServicesDubai
- Dubai: Reliably commute or planning to relocate before starting work (Required).
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- Six ConstructAbu Dhabi
- 3–5 years of experience in soft services within Facility Management.
- Supervise daily soft services operations, including cleaning, housekeeping, waste…
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- Spearhead TrainingDubai
- You must be a highly talented, soft skills training professional, with experience of delivering courses in two, or more, of the following areas: Management &…
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- Farnek ServicesUAE
- Adapt hotel service practices to Facilities Management and soft-services environments.
- Farnek Services LLC is seeking an experienced Hospitality Trainer to…
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- BulgariDubai
- Manage relationships with external suppliers (e.g., security, cleaning services), negotiating contracts and monitoring performance.
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- Farnek ServicesUAE
- Minimum 3 years experience in airport operations, facility management, or large-scale cleaning services.
- Assist Project Manager in daily operational planning…
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- CREATE SCENT PERFUMES & COSMETICS TRADING L.L.CDubai
- Ensure proper documentation and filing (soft & hard copies).
- Reports To:* Operations Manager / Accounts Manager.
- Update payment trackers and Excel sheets.
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- CREATE SCENT PERFUMES & COSMETICS TRADING L.L.CDubai
- Ensure proper documentation and filing (soft & hard copies).
- Reports To:* Operations Manager / Accounts Manager.
- Update payment trackers and Excel sheets.
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- Bab Alomda Information Technology Co.Dubai
- Experience managing DNS, SSL certificates, and CDN services.
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Job Post Details
Job details
Pay information not provided
UAE
Full job description
The Assistant Soft Services Manager is responsible for managing and overseeing the delivery of soft services within facilities, ensuring high standards of cleanliness, customer satisfaction, and compliance. The role involves planning, supervising daily operations, managing teams, engaging with clients, and ensuring service excellence through innovation, technology, and sustainability.
Key Responsibilities
1. Strategy & Leadership
- Support Key Account Manager in achieving project objectives and financial targets.
- Promote innovative, smart, and sustainable solutions (e.g., CAFM, smart devices).
- Align services with organizational standards and client requirements.
2. Operations & Service Delivery
- Oversee daily cleaning, maintenance, and support services to ensure 6-star standards.
- Develop and implement operational procedures, schedules, and policies.
- Conduct regular site inspections and ensure compliance with KPIs and SLAs.
- Manage subcontractors, suppliers, and ensure availability of materials and resources.
- Ensure adherence to HSEQ and compliance standards (ISO, BICSc, ISSA, etc.).
3. People Management
- Lead, coach, and mentor supervisors, coordinators, and frontline staff.
- Allocate staff resources effectively; oversee rosters, shifts, and leave planning.
- Foster a culture of teamwork, safety, and continuous improvement.
4. Client & Stakeholder Management
- Maintain strong relationships with clients and stakeholders.
- Identify new business opportunities and support proposal development.
- Provide customized and energy-efficient service solutions to enhance client satisfaction.
5. Financial & Reporting
- Prepare and monitor budgets, cost controls, and financial performance.
- Ensure accurate invoicing, timely collections, and reporting.
- Identify and implement cost-saving measures.
Qualifications & Experience
- Diploma in Facilities Management / Engineering discipline (Bachelors preferred).
- BICSc, IOSH Managing Safely, or FM-related certifications (BIFM/IFMA) preferred.
- Minimum 6+ years in Facilities Management, with at least 4 years in a managerial role.
- Hospitality/FM industry background is an advantage.
Skills & Competencies
- Strong leadership, communication, and client management skills.
- Ability to manage large, diverse teams.
- Problem-solving and decision-making skills.
- Financial and analytical acumen.
- Commitment to quality, sustainability, and innovation.
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