Shipping jobs in Dubai

Shipping & Logistics Coordinator Sea Freight, Import/Export & Documentation Control

Company: AGC General Trading LLC
Location: Dubai, UAE
Job Type: Full-time, on-site
Salary: AED 4,000–7,000 per month
Experience: Minimum five years in shipping, freight forwarding or logistics operations
Driving Licence: Valid UAE driving licence required

About the Company

AGC General Trading LLC is a Dubai-based international B2B trading company specializing in trading physical goods across global markets. We manage end-to-end trade operations between trusted suppliers and customers in multiple countries, ensuring that commercial transactions, logistics, documentation and delivery requirements are coordinated accurately, efficiently and professionally.

We are seeking a reliable and experienced Shipping & Logistics Coordinator who can manage shipments from initial supplier readiness through final delivery, proof of delivery and document-file closure.

This is a hands-on operational and documentation-control position. It is not a freight-sales, local-delivery-only or general administrative role.

Position Objective

The Shipping & Logistics Coordinator will be responsible for:

• Executing local and international shipments from end to end.
• Maintaining complete visibility over every active shipment.
• Controlling all shipping, customs and commercial documentation.
• Coordinating suppliers, customers, forwarders, shipping lines, customs agents, warehouses and transport companies.
• Preventing documentation errors, cargo delays and avoidable logistics charges.
• Keeping management accurately informed of shipment status, risks, costs and required actions.

Key Responsibilities

1. End-to-End Shipment Coordination

• Manage shipments from supplier dispatch until customs clearance and final delivery to the customer.
• Coordinate sea-freight FCL and LCL shipments, road transport, airfreight and courier shipments when required.
• Handle UAE import, export, re-export, transit, bonded movement and international cross-trade shipments.
• Coordinate cargo movements involving Jebel Ali Port, Khor Fakkan Port, UAE free zones, mainland warehouses and other loading or delivery locations.
• Coordinate with suppliers regarding cargo readiness, packing, collection dates, loading plans and required documents.
• Request, compare and negotiate quotations from freight forwarders, shipping lines, transporters, warehouses and other logistics providers.
• Confirm vessel schedules, ETD, ETA, cut-off dates, transit times, free time and expected clearance timelines.
• Coordinate shipping instructions, container release, loading, customs clearance, delivery orders, cargo release and final delivery.
• Follow up continuously with suppliers, customers, forwarders, customs agents, warehouses, transporters and inspection companies.
• Resolve operational problems, delays, missing documents, cargo holds and delivery complaints promptly.
• Visit ports, warehouses, loading points and delivery locations when operational supervision is required.
• Ensure cargo is handled, loaded, dispatched, cleared, released and delivered correctly and on time.

2. Shipment Tracking and Management Reporting

• Create a unique internal reference and checklist for every new shipment.
• Maintain the company’s master shipment tracker using Excel, company software and approved systems.
• Update every active shipment daily with:
• Cargo location and current status.
• Supplier cargo-readiness date.
• Booking and container details.
• ETD and ETA.
• Vessel and voyage details.
• Documentation status.
• Customs and clearance status.
• Available free time.
• Pending issues and risks.
• Responsible party.
• Required next action.
• Expected completion date.
• Provide clear and accurate daily shipment-status reports to management.
• Immediately escalate any issue that may cause delay, additional cost, document discrepancy, cargo hold or customer complaint.
• Respond promptly and accurately to management inquiries concerning any shipment.
• Maintain complete visibility until delivery confirmation and final file closure.

3. Shipping Documentation Control

The coordinator will act as the documentation controller for all assigned shipments.

Responsibilities include:

• Create and maintain a master document register and shipment-specific document checklist.
• Request, collect, check, register, distribute and archive all shipment documents.
• Control documents including, where applicable:
• Purchase Order and Proforma Invoice.
• Sales Order and sales confirmation.
• Commercial Invoice.
• Packing List.
• Dispatch Note and Delivery Advice.
• Bill of Lading, Sea Waybill or Air Waybill.
• Certificate of Origin.
• Customs declaration and Bill of Entry.
• Delivery Order and cargo-release documents.
• Insurance certificate.
• Inspection certificate.
• Certificate of Analysis, Mill Test Certificate and other product certificates.
• Proof of Delivery.
• Freight, transport, warehouse and port invoices.
• Other documents required by the supplier, customer, bank, customs authority or destination country.
• Verify consistency across all documents, including:
• Shipper, consignee and notify-party details.
• Product descriptions and HS codes.
• Quantities, units, gross weight and net weight.
• Container, seal and package numbers.
• Country of origin.
• Incoterms and delivery terms.
• Invoice values and currencies.
• Port of loading and port of discharge.
• Shipment dates and reference numbers.
• Customer, customs, bank and destination requirements.
• Review draft bills of lading and other draft documents before approving them for final issuance.
• Obtain management or customer approval where required before final documents are issued.
• Identify and correct inconsistencies before vessel departure, customs submission or document presentation.
• Maintain clear document-status records showing documents requested, received, approved, pending and released.
• Apply proper file naming, revision control and version control so that outdated documents are not used.
• Maintain a complete audit trail of document creation, receipt, amendment, approval, transmission and release.
• Keep original documents secure and record their physical location, responsible custodian and release status.
• Send documents using clear transmittal emails and maintain evidence of delivery or receipt.
• Never release original bills of lading, cargo-release documents, confidential invoices or bank documents without authorized written approval.
• Maintain dedicated Outlook folders and organized shared-drive folders for every shipment.
• Ensure documents are saved promptly and can be retrieved immediately when requested.
• Protect confidential supplier, customer, pricing and shipment information.
• Close each shipment file with all final documents, approved invoices, cost records, correspondence and proof of delivery.

4. Freight Cost and Invoice Control

• Prepare freight comparisons and shipment cost sheets before booking.
• Record all expected freight, port, customs, warehouse, transport and documentation costs.
• Check quotations for exclusions, validity periods, free time, destination charges and possible additional costs.
• Review freight invoices, shipping-line charges, port charges, warehouse invoices, customs-agent invoices and transport invoices.
• Compare supplier invoices against approved quotations and agreed services.
• Identify duplicated, unsupported, excessive, abnormal or unclear charges and report them immediately.
• Verify forwarder statements of account against individual shipment files.
• Coordinate with finance regarding forwarder payments, shipping-line payments, customs charges and other shipment-related payments.
• Follow up on urgent payments required to prevent cargo holds, document holds or release delays.
• Help prevent avoidable detention, demurrage, storage, amendment, handling and administrative charges.
• Prepare shipping quotations and estimated logistics costs for customers when requested.
• Review and recommend invoices for management approval; final payment approval remains with authorized management.

5. Commercial and Banking Document Coordination

• Coordinate shipping documents required under LC, CAD, DP or other agreed payment arrangements.
• Check document requirements against the commercial agreement or banking instructions.
• Coordinate with suppliers, customers and finance to resolve discrepancies before document submission.
• Monitor document-submission and payment-related deadlines.
• Maintain confidentiality and strict control over commercial and banking documents.
• Escalate any discrepancy that could delay payment, cargo release or transfer of title.
• Do not amend consignee details, release original documents or authorize cargo release without written approval from authorized management.

6. Operational Communication and File Closure

• Communicate professionally with customers, suppliers, forwarders, carriers, warehouses, transporters and customs agents.
• Keep all important instructions, approvals and operational decisions in writing.
• Record telephone or verbal instructions by sending an email confirmation.
• Maintain organized records of quotations, approvals, documents, invoices, cost sheets and operational correspondence.
• Obtain proof of delivery and customer confirmation after delivery.
• Reconcile estimated and actual shipment costs.
• Close completed shipment files only after confirming that:
• Cargo has been delivered.
• Proof of delivery has been received.
• Final documents are filed.
• Original documents are accounted for.
• Supplier invoices are checked.
• Cost records are complete.
• Outstanding claims or disputes are recorded.
• Management has received the final status.

Candidate Requirements

• Minimum five years of experience as a Shipping Coordinator, Logistics Coordinator, Freight Forwarding Coordinator, Import/Export Coordinator or similar.
• Strong hands-on experience with international sea freight, especially FCL shipments.
• Experience in a freight-forwarding company or international physical-goods trading company.
• Practical knowledge of import, export, re-export, transit, customs-clearance and cargo-release procedures.
• Experience coordinating ports, warehouses, container loading, transport and final delivery.
• Familiarity with Jebel Ali Port, Khor Fakkan Port and UAE logistics operations.
• Strong knowledge of bills of lading, certificates of origin, commercial invoices, packing lists, delivery orders and customs documents.
• Experience checking freight quotations, logistics invoices, statements of account and shipment cost sheets.
• Experience managing both electronic documents and controlled original documents.
• Strong Microsoft Excel, Word and Outlook skills.
• Ability to maintain accurate trackers, document registers and organized shipment files.
• Excellent written and spoken English.
• Strong attention to detail, follow-up discipline and problem-solving ability.
• Ability to manage several active shipments simultaneously.
• Ability to work under pressure and meet strict shipping deadlines.
• Willingness to provide reasonable urgent operational follow-up outside normal office hours when required.
• Willingness to visit ports, warehouses and loading locations.
• Valid UAE driving licence is mandatory.
• Minimum high-school qualification or diploma; a relevant bachelor’s degree is an advantage.
• Applicant must currently reside in the UAE.

Performance Indicators

Performance will be assessed based on:

• Accuracy and timely updating of shipment trackers.
• On-time booking, clearance, release and delivery.
• Completeness and accuracy of shipping documents.
• Early identification and escalation of risks.
• Avoidance of preventable detention, demurrage and storage charges.
• Accuracy of freight and logistics invoice verification.
• Proper control of original documents.
• Zero unauthorized release or loss of controlled documents.
• Responsiveness to management, suppliers and customers.
• Timely and complete closure of shipment files.

Salary and Benefits

• Monthly salary: AED 4,000–7,000, based on demonstrated experience and capability.
• Company-sponsored employment visa.
• Medical insurance according to company policy and applicable UAE requirements.
• Annual leave and public holidays according to UAE Labour Law and company policy.
• Performance-based salary review subject to sustained KPI achievement and management evaluation.

Applicants should apply only if they accept the advertised salary range.

Important Application Notice

Please do not apply if your experience is limited to:

• Local deliveries or last-mile transportation.
• Warehouse work without international shipping responsibility.
• Courier coordination only.
• Freight sales without hands-on shipment execution.
• General administration without shipping-documentation experience.

Only applicants with relevant sea-freight, import/export, logistics and documentation-control experience will be shortlisted.

Job Type: Full-time

Pay: AED4,000.00 - AED7,000.00 per month

Application Question(s):

• Do you have a valid UAE Drivers license?
• Do you have +5 years of Experience in SEA FREIGHT shipping logistics?

Experience:

• Logistics Coordinator: 5 years (Required)

Work Location: In person