Restaurant General Manager jobs

We are looking for a dynamic, passionate, and highly motivated Restaurant Manager who can take ownership of both daily restaurant operations and the overall brand experience.

This role is ideal for someone who understands that running a successful restaurant is not only about smooth operations, but also about creating a strong brand identity, delivering exceptional guest experiences, building a loyal customer base, and driving business performance.

We are seeking someone with an entrepreneurial mindset who can think beyond traditional restaurant management, take initiative, identify opportunities for improvement, and contribute to the restaurant's long-term growth.

The successful candidate will work closely with ownership and play a key role in maintaining operational excellence while ensuring the restaurant's brand vision is consistently reflected across every customer touchpoint.

Key Responsibilities:

1. Restaurant Operations & Management

• Oversee daily restaurant operations, ensuring efficiency, consistency, and high service standards.
• Manage and supervise front-of-house staff and coordinate effectively with the kitchen team.
• Ensure smooth daily opening, closing, and shift operations.
• Monitor staff scheduling, attendance, productivity, and overall team performance.
• Maintain high standards of cleanliness, food safety, hygiene, and operational compliance.
• Oversee inventory control, stock management, purchasing coordination, and cost efficiency.
• Identify operational challenges and proactively implement practical solutions.
• Establish and maintain standard operating procedures (SOPs) across the restaurant.

2. Brand Management & Customer Experience

• Maintain consistency in service standards, presentation, ambiance, and overall guest experience.
• Identify opportunities to elevate the restaurant's image and strengthen its market positioning.
• Monitor guest feedback, online reviews, and customer satisfaction, ensuring timely and professional responses.
• Develop initiatives to improve customer loyalty, repeat visits, and overall guest engagement.
• Collaborate with marketing and creative teams on campaigns, promotions, events, and brand activations.
• Ensure that all in-store experiences, staff interactions, and brand touchpoints align with the restaurant's identity.

3. Sales & Business Performance

• Take ownership of restaurant sales performance and work toward achieving revenue targets.
• Monitor daily, weekly, and monthly sales, identifying trends and opportunities for growth.
• Implement strategies to increase average customer spend, repeat business, and overall profitability.
• Support menu development, product launches, seasonal promotions, and revenue-generating initiatives.
• Analyze competitor activities, market trends, and customer preferences to recommend improvements.

4. Team Leadership & Development

• Lead, motivate, and develop a high-performing restaurant team.
• Recruit, train, and coach team members to maintain excellent service and operational standards.
• Build a positive, accountable, and professional working environment.
• Conduct regular staff briefings, performance evaluations, and training sessions.
• Ensure employees understand and represent the restaurant's brand values and service philosophy.

5. Reporting & Ownership

• Work directly with ownership to align operational priorities with business and brand objectives.
• Prepare regular reports covering sales, costs, staff performance, customer feedback, and operational challenges.
• Recommend improvements and take ownership of their implementation.
• Demonstrate strong decision-making skills, accountability, and the ability to work independently.
• Proactively identify growth opportunities and contribute ideas to improve the business.

Requirements

• Minimum 3–5 years of experience in restaurant management or a similar leadership role within the F&B industry.
• Strong understanding of restaurant operations, customer service, cost control, and team management.
• A genuine interest in branding, hospitality concepts, customer experience, and business development.
• Commercial awareness with the ability to understand sales performance and profitability.
• Strong leadership, communication, and problem-solving skills.
• Ability to work independently, take initiative, and manage multiple responsibilities.
• Excellent attention to detail and a passion for maintaining high standards.
• Experience in Dubai's restaurant or hospitality market is preferred.
• Proficiency in English is required.

Ideal Candidate

We are looking for someone who:

• Thinks like a business owner, not just an employee.
• Has a strong eye for detail, aesthetics, presentation, and customer experience.
• Is equally comfortable managing a busy restaurant floor and discussing brand positioning or sales strategy.
• Is proactive, solution-oriented, and confident in making decisions.
• Understands the importance of building a recognizable and successful restaurant brand.
• Can balance operational discipline with creativity and commercial thinking.
• Is passionate about hospitality and motivated to grow with the business.

What We Offer

• The opportunity to directly influence the restaurant's operations, brand identity, and growth.
• The chance to be part of a distinctive restaurant concept with a unique brand identity, style, and offering.
• A dynamic, creative, and ambitious hospitality environment that encourages fresh ideas and innovation.
• A collaborative working relationship with ownership, with the opportunity to make a real impact on the brand's development and success.

To Apply:

Please submit your CV along with a brief introduction highlighting your restaurant management experience and how you have contributed to improving operations, customer experience, or business performance in previous roles.

Pay: AED4,500.00 - AED9,900.00 per month

Work Location: In person