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Quality Hours jobs in Dubai

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    • The working hours are from 9:00 am to 6:00 pm, Sunday to Thursday.
    • The ideal candidate will be responsible for handling customer inquiries, resolving issues,…
    • View all Star Services jobs - Dubai jobs - Customer Service Representative jobs in Dubai
    • Salary Search: Customer service salaries in Dubai
    • See popular questions & answers about Star Services
    • Speed and quality of response to prospective families.
    • Support events outside standard working hours where required.
    • Achievement of agreed enrolment targets.
    • Check products for quality and report any defects.
    • Physically fit and able to stand for long hours.
    • Assist in packing products according to company standards.
    • The successful candidate must be available to work on-site during regular business hours.
    • Ensure shipment files are complete, accurate, and properly documented…
    • Coordinate with store employees to maintain product availability and ensure shelves are properly stocked throughout operating hours.
    • Full-time site/office requirement, working hours and any weekend/night coordination.
    • Prepare handover archives, final indexes, document-quality checks and…
    • Follow quality standards for all interactions.
    • Track feedback and improve support quality.
    • Provide insights to improve customer experience and product quality.
    • Based within ±4 hours of Gulf Standard Time.
    • Respond promptly to messages and provide timely responses (usually within 24 hours).
    • Continuously improve the overall customer experience, retention and service quality.
    • Review customer conversations regularly to maintain service quality and…
    • Looking for candidates who are willing to spend 4-5 hours of quality time on daily basis.
    • Experience - 4-5 years(first half of day).
    • Flying Pay = AED 69.60 / hour based on avg.
    • Your minimum qualification is high school graduate (Grade 12).
    • You need to be fluent in written and spoken English.
    • The analyst should raise data-quality issues clearly rather than working around them silently.
    • We are looking for a commercially minded Operations Analyst to…
    • Advanced PowerPoint skills with demonstrated ability to create executive-quality presentations.
    • The role is a fixed term contract role (1 year) and an office…
    • To extend quality control services to all departments – QHSE.
    • This role requires working in rotational 3 shifts to support plant operations over 24 hours…
    • Respond to customers within 24 hours or less.
    • We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-…
Customer service
Star Services
·
3.4
Dubai
AED6,500 - AED7,000 a month
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

AED6,500 - AED7,000 a month

Job type

Full-time

Full job description

Position: Customer Service RepresentativeCompany Overview: Star Services LLC is a leading provider of customer service solutions in Dubai, United Arab Emirates. With a strong commitment to excellence and a focus on providing exceptional service to our clients, we have established ourselves as a trusted partner for businesses of all sizes. Our team of dedicated professionals is passionate about delivering top-quality customer service and creating positive experiences for our clients and their customers.Job Summary: We are seeking a highly motivated and skilled Customer Service Representative to join our team at Star Services LLC. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.

The Customer Service Representative will serve as the first point of contact for our clients and will play a crucial role in maintaining our reputation for excellence.Key Responsibilities: - Answer incoming customer calls and emails in a timely and professional manner- Listen to customer concerns and provide appropriate solutions or escalate to the relevant department- Maintain a high level of product and service knowledge to effectively assist customers- Process orders, returns, and refunds accurately and efficiently- Keep accurate records of customer interactions and transactions- Collaborate with other team members to ensure customer satisfaction and retention- Identify and report any recurring issues or trends to management- Continuously seek opportunities to improve the customer experience- Adhere to company policies and procedures at all timesQualifications and Skills: - High school diploma or equivalent- Minimum of 2 years of experience in customer service or a related field- Excellent verbal and written communication skills- Strong problem-solving and decision-making abilities- Ability to work well under pressure and handle multiple tasks simultaneously- Proficient in Microsoft Office and customer service software- Knowledge of the Dubai, United Arab Emirates market is a plus- Fluent in English, knowledge of Arabic is a plus- Strong attention to detail and organizational skillsContract Details: This is a full-time position with a competitive salary and benefits package. The working hours are from 9:00 am to 6:00 pm, Sunday to Thursday. The successful candidate will be based in our office in Dubai, United Arab Emirates.If you are a highly motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team at Star Services LLC and be a part of our commitment to excellence.
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