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    • Deliver best in class services for Commercial Banking customers.
    • Follow-up on customer transactions.
    • Follow all relevant departmental policies, processes,…
    • View all First Abu Dhabi Bank jobs - Dubai jobs - Executive Support Officer jobs in Dubai
    • Salary Search: Support Officer - Emiratized Role (Part Time) salaries in Dubai
    • See popular questions & answers about First Abu Dhabi Bank
    • Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals.
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    • This is initially a one-month part-time assignment at AED 1,500.
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Job Post Details

Support Officer - Emiratized Role (Part Time) - job post

First Abu Dhabi Bank
3.7 out of 5 stars
Dubai
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Part-time

Location

Dubai

Full job description

Company Description


FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.


Job Description


Job Context

  • Deliver best in class services for Commercial Banking customers.
  • Follow-up on customer transactions.
  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  • Serve as the main operational point of contact for key client relationships and deliver focused and professional client servicing.
  • Resolve customer issues and queries in a way that reflects and expresses excellent customer service. Ensures timely follow-up and escalation of client issues
  • Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.
  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
  • Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards. Being Team Player & Coordination with RM/Sr RM

#LI-MM2


Qualifications


Experience:

  • 1-2 years of working experience in customer service / sales
  • Students seeking to start and develop their career in banking are encouraged to apply.
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