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    • Deliver Projects within schedule and budgets.
    • Provide L1/L2 support for LAN, WAN, WLAN, and security infrastructure.
    • View all Intertec Systems jobs - Dubai jobs
    • Salary Search: Technical Specialist salaries in Dubai
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Job Post Details

Technical Specialist - job post

Intertec Systems
3.9 out of 5 stars
Dubai
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Job details

Job type

  • Permanent

Location

Dubai

Full job description

Technical Support
Dubai
Permanent

Job Title: Technical Specialist

Job Purpose: Project Delivery & Support

Qualification: BE/BTech/BS

Certification: CCNA / CCNP,NSE4, PCNSA / PCNSE

Experience: 5 - 10 Years

Mandatory Trainings Attended : Firewalls / Network

Responsibilities:

  • Deliver Projects within schedule and budgets.
  • Provide L1/L2 support for LAN, WAN, WLAN, and security infrastructure
  • Troubleshoot routing, switching, VLAN, STP, OSPF, and BGP issues
  • Support firewall operations including policies, NAT, VPNs, and HA
  • Handle incidents, service requests, and changes within SLA timelines
  • Monitor network and security devices and resolve performance issues
  • Coordinate with OEM TAC teams for advanced troubleshooting
  • Perform health checks and support planned maintenance activities
  • Maintain as-built documents, diagrams, and operational SOPs
  • Prepare incident reports and root cause analysis when required
  • Work closely with customers, projects, and internal teams

Mandatory:

  • Strong knowledge of networking fundamentals and security concepts
  • Hands-on experience with firewalls (Palo Alto / Fortinet / Cisco)
  • Experience with switches, wireless controllers, and access points
  • Familiar with monitoring and ticketing tools
  • Strong written and verbal communication and analytical skills
  • Ability to multi-task, prioritize multiple objectives, initiatives, and requests.
  • High Degree of Perseverance.
  • Very good Customer handling Skills.
  • Can Do attitude.
  • Open to learn new technologies.
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