To attend to the customer clarifications with regard to billing.

To ensure that the patients with request forms are immediately attended.

To ensure that the patients are duly informed about the estimated cost of the investigations before generating the bill.

To ensure that the bills are generated as per the prescribed tariffs and bill mode.

To ensure that the due authorizations are available for the credit, free, discounts, refunds, staff, cancelled and pending bills.

To be responsible for any short / excess/ non billing.

To ensure that the signature of the patients are obtained in the refund slips in case of refunds.

To ensure that the collections are duly remitted along with the summary and internal receipts for the same are obtained.

To be responsible for the proper maintenance of the records.

To ensure that no cheques are received without due authorizations from the billing Manager.

Any other responsibility as deemed fit from time to time by the Management.