New Medical Center jobs

Key Responsibilities

• Contact new leads promptly through phone calls and WhatsApp.
  
• Explain the clinic’s aesthetic, laser, and plastic surgery services clearly and professionally.
  
• Understand each patient’s needs and recommend suitable consultations or treatments.
  
• Convert inquiries into confirmed appointments and achieve monthly sales targets.
  
• Follow up consistently with interested and inactive leads.
  
• Promote current treatment packages and special offers.
  
• Manage objections confidently without applying excessive pressure.
  
• Maintain accurate patient information, follow-up notes, and lead statuses in the CRM.
  
• Coordinate with receptionists, patient coordinators, and medical teams.
  
• Build trust with prospective patients while maintaining confidentiality.
  
• Provide daily reports on calls, follow-ups, bookings, and conversions.

Requirements

Requirements

• Minimum 2 years of experience in telesales, call centre sales, or appointment booking.
  
• Experience in an aesthetic, cosmetic, dermatology, dental, or healthcare clinic is strongly preferred.
  
• Excellent spoken and written English.
  
• Arabic fluency is a strong advantage.
  
• Strong communication, negotiation, and closing skills.
  
• Confident telephone manner and a patient-focused attitude.
  
• Comfortable working with sales targets and performance KPIs.
  
• Good knowledge of CRM systems and Microsoft Office.
  
• Strong follow-up, organisation, and multitasking abilities.
  
• Professional, positive, and well-presented.
  
• Currently based in Dubai and available to join immediately or on short notice.